Now Hiring: Operations Supervisor
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Chicago, IL | Monday–Friday, 1st Shift
$90,000–$100,000 + Excellent Benefits
Travel to customer sites as needed
Seeking an experienced Operations Supervisor to lead day-to-day operations of our commercial calibration and repair laboratory in Phoenix. This is a leadership role for a technically strong, results-driven professional who thrives in a fast-paced, highly regulated environment.
What You’ll Do
As the Operations Supervisor, you will be responsible for managing laboratory operations while ensuring customer satisfaction, operational excellence, and financial performance.
Key responsibilities include:
- Lead by example and embody company's Mission in Service
- Manage daily operations of the calibration and repair laboratory
- Own P&L responsibility , managing budgets and variable expenses
- Oversee technical and administrative staff, including supervisors and non-exempt employees
- Drive operational efficiencies to reduce costs and improve service performance
- Maintain and expand laboratory accreditations and scope (ISO/IEC 17025, UKAS, KEMA)
- Resolve complex technical issues related to TMDE
- Maximize utilization of laboratory assets and recommend capital acquisitions
- Collaborate with customers, sales teams, and corporate leadership
- Support Regional Director/VP on key initiatives and strategic projects
What We’re Looking For
- 10+ years of experience in the Calibration & Repair industry
- Strong technical background in:
- Physical Dimensional
- RF/Microwave
- General Test Equipment Calibration
- PMEL or equivalent technical training highly preferred
- 2+ years in a supervisory or section lead role
- Proven experience managing a technical service organization
- Strong leadership, communication, and team-development skills
- Proficient in MS Office applications
- Ability to motivate teams and drive results independently
Compensation & Benefits
Competitive salary: $90k–$100k
Employer-paid medical, dental, vision, disability & life insurance
Retirement plan
Employee-funded pre-tax health options
Tuition reimbursement
PTO, sick leave, and paid holidays
About Company
Leading provider of calibration and software services for test and measurement instruments used by technology-driven organizations worldwide. xhqgsiq We are committed to quality, innovation, and exceptional customer service.
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This position is listed as full time and onsite.