Operations Specialist
6+ month contract
San Diego, CA (Hybrid) Operations Specialist supporting our team in our phone queue is expected to provide subject matter expertise on department technologies, policies, practices and initiatives to create transparency, understanding and expectations for our clients.
Topics covered may include, but are not limited to, reorganizations, dividends, ESOPs, Restricted Securities, money markets and insured cash accounts. Responsibilities:
• Communicating directly with our clients (Financial Advisors/Professionals) by phone for up to 90 percent of your day.
• Research complex situations, set client expectations, and define the actions necessary to resolve inquiries
• Educate clients on the use of Corporate Action department specific technology to monitor, maintain, and service their operational needs
• Provide accurate and timely information regarding high-risk Corporate Action events to ensure successful client utilization of the Corporate Action Tool.
• Communicate operational and financial industry policies and procedures
• Assume ownership of inquiries and see them through to a timely resolution
• Adhere to compliance/risk procedures and exhibit detailed attention to policies while maintaining focus on investors' best interest
• Complete operational tasks including data input and request processing.
• Communicate with internal colleagues within the department to ensure we meet our clients expectations for accurate and timely service delivery
• Actively participate in training to remain current with operational policies and procedures
• Drive customer experience to high levels of satisfaction by adhering to our corporate values Estimated Min Rate
Estimated Max Rate
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
6+ month contract
San Diego, CA (Hybrid) Operations Specialist supporting our team in our phone queue is expected to provide subject matter expertise on department technologies, policies, practices and initiatives to create transparency, understanding and expectations for our clients.
Topics covered may include, but are not limited to, reorganizations, dividends, ESOPs, Restricted Securities, money markets and insured cash accounts. Responsibilities:
• Communicating directly with our clients (Financial Advisors/Professionals) by phone for up to 90 percent of your day.
• Research complex situations, set client expectations, and define the actions necessary to resolve inquiries
• Educate clients on the use of Corporate Action department specific technology to monitor, maintain, and service their operational needs
• Provide accurate and timely information regarding high-risk Corporate Action events to ensure successful client utilization of the Corporate Action Tool.
• Communicate operational and financial industry policies and procedures
• Assume ownership of inquiries and see them through to a timely resolution
• Adhere to compliance/risk procedures and exhibit detailed attention to policies while maintaining focus on investors' best interest
• Complete operational tasks including data input and request processing.
• Communicate with internal colleagues within the department to ensure we meet our clients expectations for accurate and timely service delivery
• Actively participate in training to remain current with operational policies and procedures
• Drive customer experience to high levels of satisfaction by adhering to our corporate values Estimated Min Rate
- $17.50
Estimated Max Rate
- $25.00
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
Operations Specialist in san diego at Unknown Company
This position is listed as contract and hybrid.