Unknown Company

Operations Manager

spokane, wa • Posted 3 days ago
Onsite Full Time General

Patterson Isn't Just A Place To Work, It's A Partner That Cares About Your SuccessOne of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation.

To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Manage Accounting & Financial Activities: Manage branch profit and loss performance against goals; partner with Branch Manager to develop budgets and allocate financial resources to achieve business goals; manage accounts payable and accounts receivable, make decisions and recommendations on delinquent accounts.Customer Service: Responsible for partnering with Branch Manager to create a customer service culture within the branch. Resolve customer problems or concerns; manage Customer Service personnel; manage Service Department; assess customer satisfaction with Patterson.Inventory Management: Manage merchandise, parts, and equipment inventory processes and inventory turns; responsible for resolution of inventory variances; play active role in excess inventory liquidation. Partnering with Operations Manager to create a customer service culture within the branch.Performance Management: Create a culture of teamwork that promotes mutual trust and respect among all branch personnel.

Establish a culture that promotes high levels of commitment and productivity; employ strategies to motivate employees and maintain morale. Review and evaluate the work of direct reports to assess job performance; coach and mentor employees to improve their performance; create performance improvement plans when necessary.Staffing: Participate in the selection process; make hiring and promotion decisions or recommendations; determine personnel needs to ensure coverage on all jobs and that branch obligations are met.People Management: Manages direct reports including the hiring, development, performance management, goal setting, and other managerial duties. Ensures direct reports are aware of and follow established business policies, practices, and Company's Code of Conduct to create a supportive and productive working environment.Additional FunctionsIn addition to the essential functions listed above, the incumbent may perform the following additional functions.Administrative: Implement policies, procedures, guidelines, and standards; identify process improvements to increase efficiency or reduce costs; manage process to audit files and records for compliance; plan and organize meetings or seminars; schedule or authorize training for employees; approve time cards, overtime and time off requests.Required QualificationsBachelor's degree or equivalent work experience.General computer proficiency including knowledge of MS Office.Must maintain a valid driver's license and good driving record.Preferred QualificationsDegree in general business.Previous management experience.Experience in finance, inventory management, accounting or human resources.Dental industry knowledge.Environmental FactorsThis position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building.

The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.This position requires traveling to customer locations and providing services and support to customers.Travel and On-Call: This position requires co-travel and overnight stay.The potential compensation range for this role is below.$90,100.00 - $112,500.00EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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