Chick-fil-A Moscow ManagerWe are seeking an experienced manager who is passionate about developing people, leading high-performing teams, and driving results in a fast-paced environment.At Chick-fil-A Moscow, this role is responsible for both leading a team of 50+ team members and actively operating the business day-to-day. You will be expected to develop future leaders while also executing at a high level within the operation.This is a hands-on leadership role —you will not only coach and develop the team, but also work alongside them in both Front and Back of House to ensure excellence in execution.Key ResponsibilitiesLeadership & People DevelopmentLead, coach, and develop Team Leaders and Team MembersDirectly oversee and influence a team of 50+ employeesDrive performance through accountability, coaching, and feedbackIdentify and develop future leaders within the organizationSupport onboarding, training systems, and performance managementOperations Execution & OversightLead/Oversee daily operations in both Front and Back of HouseWork hands-on in the operation while coaching in real timeEnsure strong execution in food safety, quality, and guest experienceOversee high-volume Drive-Thru performance and shift executionIdentify operational gaps and implement solutions quicklyCulture & StandardsBuild a high-performance, team-first cultureSet clear expectations and hold leaders accountableEnsure consistency in systems, standards, and executionWhat to ExpectThis is a hands-on role in a fast-paced restaurant environmentYou will be actively working in the kitchen and operations dailyMajority of time spent on the floor leading and developing the teamHigh level of ownership, accountability, and influenceQualificationsProven management experience requiredExperience leading large teams (30–50+ employees strongly preferred)Strong background in coaching, performance management, and team developmentAbility to lead in a high-expectation, fast-paced environmentOpen availability, including evenings and weekendsServSafe Certification (or willingness to obtain)Safety & Workplace StandardsPromote a safe, organized, and compliant work environmentIdentify hazards and partner with leadership to resolve issues promptlySupport safety initiatives and reinforce safe work habitsWhy This Role MattersThe Operations Lead helps establish the foundation and reputation of Chick-fil-A Moscow. By protecting food safety, leading high-performing Drive-Thru operations, and elevating guest experience, this role ensures excellence is not occasional—but habitual—from day one.Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.Supplemental payBonus payBenefitsPaid time offHealth insuranceDental insuranceVision insuranceLife insuranceEmployee discount