Operations ManagerBalenciaga is hiring for an Operations Manager Position in Midtown, New York City. Base pay starts at $31.37/hr.Balenciaga is committed to empower the imagination of all talents. Our mission as a brand and as a company is to promote creativity by supporting talents from everywhere and it is the reason why we want to collaborate with people from diverse locations, experiences, and backgrounds.Job DescriptionAdhere to P&L Budget for all operational areas; manage controllable expenses for the store, including but not limited to T&E, temporary support and suppliesManage all Inventory Control activities including: Shipping & Receiving, Cycle Counts, Transfers, RTVs, Negative on-hands, Damages and Repairs, Consignment ManagementManage After Sales ProgramPrepares and Manager Yearly Inventory CycleSupport, promote and assume responsibility for Loss Prevention in all areas of Risk Management, Physical Security, Store Cash Controls, Inventory Management, LP and Internal AuditsStrategize in anticipating inventory levels and stock organization within the store and any off-site locationsOversee the timely and accurate balancing of operational functions inclusive of petty cash, mail checks and invoicesMaintain thorough understanding of all processes, policies and procedures.
Ensure team adherence to Balenciaga retail operations and security proceduresEnsure digital fluency and systems knowledge amongst the team. This includes training and education on POS, Inventory platforms and store digital toolsResponsible for managing and maintaining the boutique schedule and bi-weekly payroll processAssist in the absence of Store and Assistant Store ManagerManage STORM (Farfetch Order Management Tool)Manage Order Process - Order Receipts - POS TransactionsPackaging/ShippingManage Farfetch InboxCommunicate Directly with Farfetch - Escalations - TroubleshootingReportingFarfetch Supply OrderingAD Hoc tasks related to the projectQualificationsExcellent computer skills and proficient in MS Word, Excel and PowerPoint.Proficient shipping and receiving experienceExcellent communication skills, both verbal and writtenStrong POS, inventory and phone systemsMust work well under pressure and have the ability to multi-taskAcute interpersonal skills and a collaborative management style