Operations Manager

Operations Manager

Kintec Search | Manhattan, New York

Full-time | Four days per week in the office

Salary: $90,000-$110,000 per year

About Us

Kintec Search is a growing recruitment business based in Manhattan, providing recruitment and contract workforce services to the energy industry. Our US business supports a team of 15 sales staff and more than 100 external contractors.

We are part of the Kintec Global Group, a $250 million revenue organization with offices worldwide. We combine the close working relationships and opportunity to make an impact within a growing US business with the backing of an established international group.

The opportunity

We are looking for an experienced, hands-on Operations Manager to take ownership of our day-to-day US operations.

Working closely with our Managing Director and Contracts Director, you will oversee internal payroll, contractor administration, financial checks, vendor relationships and office operations. You will manage an Operations Coordinator and work with our UK Finance team and external payroll and employment providers to keep the business running accurately and efficiently.

This role will suit someone who enjoys taking responsibility, working with numbers, improving processes and following issues through to resolution. You should be equally comfortable checking a payroll submission, resolving an invoice discrepancy, supporting an employee and organizing the work of your team.

Responsibilities

Payroll and financial administration

• Process payroll for approximately 15 internal employees through our payroll provider, ensuring approved changes and adjustments are captured accurately.
• Calculate commissions and management overrides in line with agreed schemes, preparing calculations for approval.
• Review supplier invoices and reconcile corporate credit card expenses, ensuring supporting documentation and authorizations are in place.
• Support accounts receivable by building relationships with client accounts payable teams, resolving invoice queries and coordinating payment follow-up with Credit Control.
• Coordinate check deposits and provide Finance with the information required to identify and allocate payments.

Contractor operations

• Oversee administration for 100+ contractors, including onboarding, assignment changes, extensions and offboarding.
• Ensure timesheets, expenses and supporting information are collected and submitted within agreed deadlines.
• Work with our employer-of-record partners and UK teams to resolve payroll queries, invoice discrepancies and outstanding approvals.
• Check contractor costs, rates and assignment details, providing accurate information to Finance for margin reporting.
• Maintain clear contractor records and oversee deal quality control, ensuring placement information and supporting documents are complete.
• Manage the Operations Coordinator’s delivery of contractor care and routine administration.

Employee support, vendors and office management

• Coordinate in-person onboarding for new employees, including payroll setup, equipment, systems access and induction arrangements.
• Administer employee benefits and liaise with our benefits brokers, payroll provider and 401(k) provider.
• Manage external vendors, monitor costs and renewals, and ensure agreed services are delivered.
• Maintain a professional, organized and well-run office.
• Coordinate company events and incentive trips and support office improvement or relocation projects.

Process improvement and team management

• Establish clear procedures, deadlines and shared records so work is completed consistently and information is easy to access.
• Set priorities, provide guidance and hold the operations Coordinator accountable for delivery.
• Identify recurring problems, implement practical improvements and keep leadership informed of issues requiring their attention.
• Help develop the operational infrastructure needed to support a growing contractor workforce.

Experience Desired

• Hands-on experience processing and reconciling payroll.
• Experience in a broad operations role involving financial administration, external providers and competing deadlines.
• Previous direct management of at least one employee.
• Strong Excel skills and confidence checking figures, reconciling information and investigating discrepancies.
• xposure to accounts receivable, accounts payable or invoice reconciliation.
• Excellent organisation, attention to detail and consistent follow-through.
• The initiative to identify what needs doing and take responsibility for completing it.
• Professional communication skills and confidence dealing with employees, clients, suppliers and senior management.
• Availability to work in our Manhattan office at least four days per week.

Experience within recruitment/staffing, construction, engineering, field services or another business supporting a sizeable workforce would be particularly relevant. We welcome candidates whose current title may be Operations Manager, Office Manager or Payroll and Operations Manager, provided they bring the hands-on payroll experience and breadth of responsibility outlined above.

Why join us

You will work directly with US leadership and have the opportunity to shape how our operations function develops. As the business grows, you will have scope to improve systems, develop your team and take on increasing responsibility, supported by an established international organization.

Health,Dental and Vision benefits are provided and paid for fully by the company with a 401k match and 4 weeks of PTO, as well as annual incentive trips (Dominican Republic, Hawaii, Las Vegas)

To apply, please submit your resume highlighting your payroll experience, operational responsibilities and previous team management experience