Operations Manager

Operations Manager — Miami Dade and BrowardMaidPro is a locally owned residential cleaning company serving Miami-Dade and Broward counties. We've built one of the most technologically advanced cleaning operations in the industry — using AI-driven tools to run leaner and move faster than the competition.Job SummaryWe're looking for a driven, bilingual Operations Manager to take full ownership of our Miami and Broward branches. This is a high-autonomy leadership role for someone who wants real decision-making authority over recruiting, scheduling, and day-to-day operations. This person will be responsible for growing these branches: more cleaners, more bookings, stronger retention, and a team built to scale.Key Responsibilities- Own recruiting, hiring, and retention for both branches. - Run day-to-day operations: scheduling, dispatch, quality control, and customer service. - Directly supervise the Miami and Broward teams and hold them accountable to attendance, consistency, and performance standards. - Update SOPs — recruiting, training, quality control — that let this operation run consistently and scale. - Build the team as it grows — Manage and grow the current team and add the trainers and supervisors needed to support it.What You Bring- Bilingual: fluent in English and Spanish. - Proven experience managing people, ideally across more than one location. - A track record of holding a team accountable, consistently. - Strong organizational and problem-solving skills; comfortable working with operational and basic financial metrics. - A valid Florida driver's license and reliable transportation.Why You'll Want This Job- Real autonomy — decision making ability on scheduling, hiring, and daily operations. - Work with AI-driven tools most cleaning companies don't have access to. - A lean, fast-moving company. - Uncapped monthly bonus tied directly to the revenue growth. - A real growth path — as the team scales, new trainer and supervisor roles open up under you.MaidPro franchisees are equal-opportunity employers. Neither MaidPro nor any MaidPro franchisee discriminates, or tolerates discrimination, on the basis of race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Compensation: $55,000.00 - $60,000.00 per yearMaidPro was named one of the Top Franchises by Forbes, Entrepreneur and USA Today. MaidPro is also a proud member of the International Franchise Association, Canadian Franchise Association, and the New England Franchise Association.The types of benefits that MaidPro employees receive include schedule flexibility, travel reimbursement, the ability to stay active and moving all day, and the freedom to work alone or with a partner (depending on location). We boast competitive industry wages, paired with individual tips and incentives.Employees are provided support and tools by MaidPro franchisees; such as intensive training, uniforms, and cleaning supplies. Go as far as your ambitions can take you. You can grow your career within one great company. Join the MaidPro team today!