Operations Manager – Medical Distribution

About the Role

Randstad is seeking an energetic, detail-oriented Operations Manager to join a premier medical distributor in Palm Beach, FL.

This is a dynamic, hands-on role in a close-knit, small-team environment (5–7 total employees). You will oversee day-to-day office workflows, including order processing, inventory invoicing, and reporting, while also being comfortable managing back-of-the-warehouse shipping and receiving.

If you are a self-starter with sharp common sense, strong professional communication skills, and a desire to learn an established operation from the ground up, we’d love to connect!

Key Responsibilities

• Facility & Warehouse Management: Open and close the office/facility daily (9:00 AM – 5:00 PM) and directly oversee back-of-the-house warehouse receiving and shipping activities.
• Order Processing & Invoicing: Process incoming purchase orders from distributors, wholesalers, and direct clients using desktop QuickBooks. Create packing slips, invoices, and maintain order-tracking spreadsheets.
• EDI & Account Reconciliation: Handle weekly wholesaler invoicing through DiCentral EDI and perform monthly reconciliations to ensure complete billing accuracy.
• Sales Analysis & Reporting: Review weekly sales tracing reports, track account purchasing trends, compile monthly reporting, and calculate monthly commissions.
• Shipping & Quality Compliance: Prepare shipping documentation (FedEx, UPS, DHL) for domestic and international orders. Maintain Device History Records (DHRs) and provide clients with lot/sterilization quality certificates.
• Operational Support: Partner closely with leadership, outside sales reps, and vendors to ensure seamless everyday business execution.

Qualifications & Key Requirements

• Experience: Background in operations, office management, or shipping/inventory management. Prior experience in a medical device, pharmaceutical, healthcare, or regulated industry is a strong plus.
• Software Proficiency:
• Proficiency with Desktop QuickBooks.
• Working knowledge of Salesforce (for sales reporting) and Google Workspace / Google Platform.
• Familiarity with EDI platforms (e.g., DiCentral) and carrier shipping software (FedEx, UPS, DHL).
• Strong Excel / Google Sheets skills for data analysis and reporting.
• Core Competencies: Exceptional attention to detail, strong problem-solving skills, direct and professional communication, and an adaptable mindset eager to master existing company processes.
• Health & Safety Requirement: Candidates must be fully vaccinated against COVID-19 per client policy.

Benefits

• 401(k): 4% match (available after a 6-month waiting period)
• Health Care: $350 monthly stipend toward personal health coverage
• Time Off: Paid vacation leave plus designated holiday closures
• Environment: Supportive, welcoming, and collaborative family-owned business culture