Operations Manager (Fencing Company)

Operations Manager (Fencing Company)Superior Fence & Rail is looking for a strong, systems-driven Operations Manager to own and lead our installation operations from warehouse to final install.This is a high-accountability leadership role responsible for ensuring every job is prepared, staged, scheduled, and executed with excellence. You will lead Installation Crews and the Warehouse Team, drive operational efficiency, and ensure customers receive a smooth, professional experience.If you thrive on structure, urgency, and building high-performing teams — this role is for you.Key ResponsibilitiesRecruit, onboard, and retain high-performing subcontractors and in-house installation crewsBuild and maintain a strong, reliable installer bench to support growthSchedule installation jobs and coordinate crews to ensure efficient executionOversee install quality and ensure jobs meet company standardsMaintain strong customer communication throughout the install phase to ensure a smooth experience and high satisfactionIdentify operational process gaps and implement improvements to increase efficiency and reduce issuesWhat Success Looks LikeStrong install quality with minimal reworkHigh customer satisfaction during the install phaseAccountable, reliable crewsWell-organized warehouse and job stagingQualificationsExperienceLeadership experience in construction, home services, trades, or related fieldExperience managing field crews and/or warehouse operationsStrong scheduling and logistics coordination skillsComfortable working in both office and field environmentsEOS experience is a plusYou'll Be a Great Fit If You Are...Organized and systems-orientedCalm under pressureA direct communicatorTake high ownership and accountabilitySolutions-focused, not blame-focusedWe Live and Lead by Our Core ValuesAt Superior Fence & Rail, our Core Values aren't just words: they guide how we hire, lead, solve problems, and serve our customers. They shape our culture and define what great looks like here.If these resonate with you, you'll likely thrive on our team.Our Core Values:Radical Honesty & Transparency – We speak the truth, communicate clearly, and address issues early.Accountable & Humble – We take ownership, avoid blame, and give credit to others.Empathetic Listener – We seek to understand first and respond with care and professionalism.Curious & Adaptive – We stay open-minded, ask questions, and improve instead of staying stuck.Resilient Optimism – We bring a positive, solutions-focused mindset, especially when challenges arise.Proactive Follow-Through – We anticipate what needs to be done, act without being asked, and reliably close loops.At Superior Fence & Rail, our Core Focus is: Creating peace of mind and a sense of pride by installing exceptional fences that provide privacy, security, and lasting curb appeal.If you're ready to lead operations and make a measurable impact, we'd love to connect.Work ScheduleMonday to FridayOn callSupplemental PayBonus payBenefitsPaid time offHealth insuranceDental insuranceVision insurance401(k)401(k) matching