Operations ManagerThe Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies. In addition to managing day-to-day operations, this role is key in crisis management, handling emergencies and disruptions in close collaboration with senior leadership. Continuous analysis and improvement of operational processes to increase overall efficiency.ResponsibilitiesManage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget levelEnsure safety and security policies and procedures are in accordance with all applicable standards setLiaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholdersManage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standardsMonitor performance and take action to correct any shortfallsCollaborate with Senior leadership operational gaps, irregularities and auditsGuide and mentor the local teamInvestigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damageEnsure compliance with all local, state, and federal regulations and laws as well as required security measuresPromote and support workplace diversity initiativesAssist and/or lead startup operations across all lines of businessThe ability to backfill open leadership positions during times of vacancyPerform any additional duties as assigned by managementQualifications18 years of age or olderMust be legally authorized to work in the country of employment.Ability to work in office, onsite, Monday-Friday5 years of Leadership/Operational experienceEstablished leader in managing large teamsProject Management experience is a plusIn-depth knowledge of airport operational procedures and regulatory requirementsStrong leadership and team management skillsMust hold a valid driver's license.Communicate effectively in English (reading, writing, speaking)Effectively communicate with colleagues and clients, both in-person and through electronic meansPass a background check and drug screenTravel requirement >75% travel between airport stations and for meetingsMust be flexible to work extended hours on occasion to support our field operationsTo perform this job successfully, an individual must be able to perform each essential requirement satisfactorily.
The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.Physical Activity/Working Conditions May Include:Ability to lift up to 70 poundsProlonged standing and walking in an indoor/outdoor environment as applicableMay need to reach with arms and grasp with handsMay need to push, pullMay need to crawl and crouch, at times, in confined tight spacesMay need to bend, stretch, squat, kneelExposure to moderate and at times high noise levelsBe able to hear and respond to the spoken voice and to audible alarmsTasks may involve repetitive motions of the arms, wrists, hands and/or fingersSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.PrimeFlight Aviation Services, Inc.
is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.