Operations Manager, Autonomous Safety

Manager of Operational SafetyAs Manager of Operational Safety, you will lead the team responsible for safety systems, incident response, and SOP governance for DoorDash's autonomous robot operations. You will set strategy, build and develop a team of safety specialists, and partner with engineering and product leadership to ensure safety is embedded into every phase of development. This is a senior leadership role for someone who thrives at the intersection of operational rigor and cutting-edge autonomy.What You'll DoLead and grow the safety team — hire, develop, and manage a team of operations safety specialists across remote and on-site functionsSet SOP strategy — own the design, governance, and continuous improvement of standard operating procedures; drive compliance across all Labs programsOwn safety analytics & reporting — establish metrics and KPIs for operational safety; present trends, risks, and recommendations to senior leadershipLead incident command — oversee critical incident triage and resolution; ensure root cause analysis and corrective action processes are rigorous and timelyDrive cross-functional safety programs — partner with engineering, product, legal, and field operations to build safety into product design, launches, and scaleRepresent safety externally — engage with regulators, partners, and customers on safety standards and compliance as neededWhat We're Looking ForRequired7+ years in operations, safety, or a related field — autonomy, robotics strongly preferred2+ years managing or leading teams, with a track record of developing talent and building high-performing functionsProven experience designing and scaling safety or operational systems in a regulated or safety-critical environmentExecutive presence with the ability to influence senior stakeholders and present complex risk data clearlyStrong analytical mindset; comfortable with ambiguity and fast-changing prioritiesParticipate in on-call rotation and promptly respond to on-call events with urgency and rigor on nights and weekends.PreferredDeep familiarity with safety management systems (SMS), ISO 45001, or equivalent frameworksProven track record in designing, developing, and deploying comprehensive training programs and instructional materials.Experience with autonomous systems, robotics deployment, or fleet operations at scaleProficiency in Google Workspace, Jira, and SQLWhy This RoleBuild and lead the safety function at one of the most ambitious autonomy teams in techDirect influence over systems that affect millions of real-world interactionsHigh visibility to DoorDash senior leadership and a clear path to Director-level growthCompetitive compensation, equity, and benefits