Operations General ManagerWe are seeking an experienced Operations General Manager to oversee staff, budgets, and overall business operations. This role is responsible for developing and executing strategy, managing people, and establishing effective policies. The successful candidate will be a thoughtful leader and confident decision maker, committed to driving performance and supporting the growth of the team.General ResponsibilitiesEvaluate and improve operational efficiency and financial performanceEnsure compliance with all health and safety regulationsEstablish and achieve business goals and performance targetsDeliver exceptional service to clients, partners, or stakeholdersManage all staff including recruitment, training, coaching, and performance managementFoster an open and collaborative work environment that values feedback and continuous improvementDevelop and manage annual budgets including payroll and operating costsEnsure adherence to company policies, safety requirements, and standard operating proceduresCollaborate with internal and external partners to support business initiatives and goalsMaintain high standards of workplace organization, presentation, and professionalismAnalyze performance data and prepare reports on trends, customer needs, and profitabilityServe as a role model by demonstrating professional conduct and strong performance standardsPerform other duties as assignedQualificationsMinimum of five years of successful experience in an operations or general management roleProven expertise in financial management, strategic planning, and business operationsStrong ability to build, lead, and inspire a high-performing teamExcellent communication and interpersonal skillsDemonstrated commitment to organizational vision, values, and long-term successConfident leadership style with a results-driven mindsetExtensive experience in operational planning, financial oversight, and business developmentStrong track record of mentoring and developing diverse teams