Operations Engineer I, Ground System OperatorIf you are a science and space enthusiast who is excited about working on cutting-edge technology and with a talented team of professionals, then you will be excited about the Operations Engineer I, Ground System Operator opening with Iridium for a Space Development Agency (SDA) project. As a Ground System Operator I, you will participate in monitoring and controlling ground systems at one of the SDA Operations Centers. You will work 12-hour shifts with a team in a 24/7, multi-satellite operations environment. You will thrive in this role if you have a desire to learn and execute new technical skills and are highly motivated and passionate about engineering and space systems. RELOCATION BONUS PROVIDED! Inquire about details.This position requires an active/current Secret Security Clearance or the ability to obtain a Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).What You'll Do:Assist with real-time monitoring of the ground system in support of the SDA missionParticipate in analyzing operational data and executing first level troubleshooting to resolve issuesAssist with monitoring spacecraft fleet-level health and statusWork collaboratively with the team to detect and recover from issues within the Iridium ground system applications, and for a global network of remote teleport antennas and Wide Area Network (WAN).Support real-time anomaly investigation and resolution and follow established Fault Escalation policies and proceduresSupport process improvement initiatives by properly documenting all events through an anomaly and issue reporting processCreate accurate, timely, and descriptive event logging for all ground system outages or system eventsWhat You'll Need to Succeed:Bachelor's degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degreeA basic knowledge of general engineering experienceStrong communication skills, with the ability to communicate key messages and ideas clearly and effectivelyCan cultivate meaningful relationships with your manager and members of your team, while being open and responsive to constructive feedback as they guide and mentor youThe ability to think outside the box to help solve problems, with the humility to ask for help when neededAdaptability to a dynamic environment and the readiness to take on any new tasks that are handed to youA motivation to achieve outcomes and resultsCapable of handling multiple tasks at once and completing them on time with mostly no errorsAn eagerness to develop professionally, continuously learn, and share knowledge with othersThings That Would Be Great If You Brought to the Table:Experience in the LINUX operating system, as well as standard PC usage and applicationsFamiliarity with software development and programming skillsWe'll Also Need You To:Work 12-hour shiftsBe a U.S. citizenWork Environment:This position exclusively works onsite in a classified operations center; remote work is not available. The position is largely sedentary with the majority of the position sitting in a chair and working with a computer.
The role uses basic office equipment including a phone, video, computer, keyboard, mouse and printer. For meetings in person, this position will need to be able stand, walk within the office and climb stairs on occasion.Additional InformationThis job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.Base Pay Range: $65,000 - $85,000 USDActual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.