Operations Dispatch Coordinator

Dispatch CoordinatorAre you looking for an innovative, fast-paced, and rewarding opportunity to expand your career?If so, look no further! Good Greek Moving & Storage is expanding its team of professionals. Known as an industry leader in the moving industry, Good Greek offers residential and commercial moving, storage, junk removal, auto transport, real estate services, and premier concierge services.The Dispatch Coordinator is an essential role within our operations team.

This position works closely with our moving crews, customers, sales team, and leadership to ensure every move is coordinated from start to finish. We are looking for someone who is organized, dependable, detail-oriented, and able to work in a fast-paced environment. The ideal candidate is a self-starter who takes initiative, communicates well, and provides excellent customer service.Key Skills / QualificationsDetail-orientedStrong documentation and data entry skillsStrong phone and customer service skillsComfortable making and receiving customer callsExcellent listening and verbal communication skillsSelf-starter with the ability to take initiativeDependable, energetic, and able to multitaskAbility to work well under pressureProficient with CRM software and Microsoft Office1–3 years of dispatch, logistics, or operations experience preferredPrevious experience working for a moving company preferredBilingual (English/Spanish) is a plusCore ResponsibilitiesPlan and coordinate daily moving jobsSchedule moving crews and trucksMaintain driver/helper relationshipsEnsure adequate capacity for daily jobsAnswer incoming calls and make follow-up callsContact customers regarding schedules, ETAs, payments, and service updatesMaintain accurate CRM notes and shipment documentationMonitor drivers and ensure DOT complianceTrack driver locations and daily activitiesCommunicate with customers, sales, and operations to ensure smooth serviceAssist with resolving customer service issuesJob TypeFull-Time and Part-Time positions availableHourly PositionCompensation & Benefits$18.00–$21.00 per hour, based on experiencePaid trainingCompetitive benefits packageCareer growth opportunities within a rapidly expanding companyIf you're looking for an opportunity to grow with one of the fastest-growing moving companies in the country, we'd love to hear from you.Good Greek Moving & Storage is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected status under applicable law.