Operations Director, Skilled Nursing Facility Independent Provider Association

Operations Director, Skilled Nursing Facility Independent Provider Association

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Greater New York Hospital Association (GNYHA) is a trade association located in New York City representing more than 200 hospitals, health systems, and continuing care facilities in New York State, New Jersey, Connecticut, and Rhode Island.

GNYHA is a dynamic, constantly evolving center for health care advocacy and expertise, but our core mission—helping hospitals deliver the finest patient care in the most cost-effective way—never changes. GNYHA’s advocacy takes many forms, from representing our members’ interest at the Federal and State governments to working alongside them to improve quality and patient safety.

Job Summary

The Operations Director of the GNYHA Skilled Nursing Facility (SNF) Independent Provider Association (IPA) will lead the operational, strategic, and financial development of a clinically integrated network (CIN) of nonprofit SNFs in downstate New York. Reporting to the Executive Vice President, GNYHA and IPA Board, the Director will combine health policy expertise, managed care strategy, and post-acute operations to advance quality improvement and data-driven care coordination initiatives. The Director also must demonstrate exceptional relationship management with hospitals, managed care organizations (MCOs), state agencies, and continuing care members, ensuring the IPA functions as a contracting vehicle and a platform for clinical and financial performance improvement.

The Director should possess a strong understanding of Medicaid and Medicare payment systems, contracting, CIN design and health system integration. The Director must translate complex regulatory and financial frameworks into actionable strategies that improve outcomes and strengthen member facility performance.

Responsibilities

Strategic Leadership

• Develop and execute the IPA’s strategic plan, aligning continuing care members around shared objectives in managed care contracting, care management, and quality performance
• Serve as the primary liaison between the IPA, GNYHA leadership, vendors, member facilities, and external stakeholders including DOH, CMS, and payers
• Lead negotiation strategy and contract modeling for managed care and risk-bearing arrangements, including delegated care management and quality incentive programs
• Oversee governance activities, ensuring compliance with federal and state IPA/CIN regulations and adherence to antitrust and data‑sharing protocols

Operational Oversight

• Build and manage the IPA’s administrative infrastructure, including membership relations, financial reporting, and contracting operations
• Develop standardized clinical, financial, and quality metrics to support value‑based arrangements and shared savings models
• Establish and coordinate working groups and committees (Clinical Integration, Finance, Data Analytics, and Quality & Compliance)
• Manage vendor relationships for data analytics, care coordination, and workflow intelligence platforms

Financial & Analytical Management

• Develop and manage the IPA’s annual operating budget
• Supervise payer data analysis, rate benchmarking, and actuarial modeling to identify opportunities for collective financial improvement
• Support the creation of facility‑level impact analyses and modeling for new initiatives

Policy & Regulatory Affairs

• Collaborate with GNYHA’s Health Economics and Finance team to provide technical guidance and education to IPA members on rate‑setting updates, acuity scoring, and documentation practices that drive payment accuracy under both Medicaid and Medicare systems

Required Qualifications

• Master’s degree in health administration, public policy, business, or a related field
• At least 6 years of progressive experience in healthcare management, managed care contracting, or post‑acute operations
• Excellent communication, coalition‑building, and stakeholder management skills
• Deep knowledge of New York State Medicaid financing, Medicare Advantage, and SNF reimbursement methodologies
• Strong financial modeling and analytic capability, including comfort working with rate models and utilization data
• Proven track record of establishing strong relationships with hospital and SNF leadership, including C‑suite executives

Preferred Qualifications

• Experience leading CIN initiatives
• Familiarity with CMS IPA/CIN regulatory requirements and state oversight frameworks
• Understanding of hospital and SNF alignment, care transitions, and post‑acute quality reporting
• Demonstrated ability to operate at both the strategic and tactical levels within complex, multi‑stakeholder environments

The salary listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining exact compensation, several factors may be considered as applicable (e.g., years of relevant experience, education, skills, budget, and internal equity).

Benefits and Perks

• Defined contribution 401(k) plan with non‑elective employer contribution
• Paid parental leave
• Health/vision insurance, including options with employer‑subsidized health savings account
• Generous paid time off that increases over time and holidays including one annual floating holiday
• Company‑paid life insurance
• Health advocacy and employee assistance program
• Fully sponsored membership in healthcare professional society
• Employee discount programs
• Casual dress code

Work Schedule

A hybrid model with the expectation to work physically in our office Tuesdays and Wednesdays as mandatory in‑office days with a third in‑office day at your discretion, in coordination with your supervisor and in accordance with the business needs of your department. This schedule may be subject to change in GNYHA’s sole discretion. This is a full‑time position.

To be considered, applicants must submit a cover letter with their application. If you require reasonable accommodation to complete a job application, pre‑employment testing, job interview or to otherwise participate in the hiring process, please contact GNYHA’s Recruitment team at

Seniority level

Director

Employment type

Full‑time

Job function

• Finance, Management, and Analyst
• Industries: Hospitals and Health Care