Director Of Business Performance & OperationsThe Director of Business Performance & Operations is a key leadership role responsible for ensuring the ITS business operates with discipline, visibility, and consistency. This role connects strategy to execution by leading the business operating cadence, coordinating revenue operations, and providing performance transparency across Sales, Product, Engineering, Finance, and Integrated Supply Chain (ISC). In addition, this role leads FORCE (Focused on Reaching Cost Excellence)—a structured program to improve cost efficiency, margin performance, and operational discipline across product, supply chain, and business support functions.
Working closely with the GM and functional leaders, this role ensures priorities are translated into execution and that performance is clearly measured, understood, and continuously improved.Key ResponsibilitiesRevenue Operations & Performance VisibilityCoordinate revenue operating processes including pipeline, forecasting, bookings, and revenue conversionImprove forecast accuracy and pipeline visibilityEstablish sales process standards and KPI trackingSupport pricing and margin visibilityEnsure CRM data integrityBusiness Operating CadenceLead weekly, monthly, and quarterly business reviews (WBR, MBR, QBR)Maintain KPIs and dashboardsProvide clear reporting for decision-makingTrack actions and highlight risksIntegrated Supply Chain (ISC) CoordinationAct as primary interface with ISCAlign demand planning and production prioritiesMonitor OTIF, quality, and lead timesCoordinate issue resolutionStrategic Planning & Execution TrackingSupport planning cyclesTrack KPIs and strategic initiativesMonitor execution progressCross-Functional CoordinationAlign Sales, Product, Engineering, ISC, and FinanceImprove communication and execution consistencyCost Excellence Leadership (FORCE Program)Lead FORCE program across product, manufacturing, and SG&ATrack cost savings and margin improvementsDevelop dashboards and reportingPromote cost accountability cultureRole ScopeThis role ensures performance transparency, coordinated execution, and delivery of key initiatives without replacing functional ownership or P&L accountability.Qualifications & Experience10+ years in business operations or similar rolesStrong cross-functional experienceSales ops and supply chain exposureExperience building KPIs and operating cadenceCore CompetenciesBusiness AcumenSystems ThinkingExecution FocusCollaboration & InfluenceAnalytical CapabilityCommunicationSuccess Measures (First 12 Months)Improved forecast accuracyEffective operating cadenceStrong ISC alignmentFORCE implementation progressClear dashboardsImproved executionWhy This Role MattersThis role ensures we run the business with discipline—connecting strategy to execution through strong operating cadence, revenue visibility, and cost management.Cubic Pay Range: $140,630.00 - $261,170.00* + benefits.*Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market.