Operations Director

Operations DirectorThe Operations Director is responsible for leading a team to exceed guest expectations.Duties And ResponsibilitiesLead a team of team leaders during the entirety of a shiftEnsure their team works at a pace to maintain restaurant's established speed of service guidelinesEnsure security protocols are followedHold team members accountable to adhering to policies and proceduresEnsure their team maintains overall facility cleanlinessAddress guest issues or restaurant problems that may ariseMaintain a positive working relationship and treats all employees with respectAdhere to all Company policies and proceduresEnsure proper stewardship of the facility, equipment, cleaning supplies, and toolsTrain Team Members and provides individual feedbackImplement new rollouts and initiativesUse business metrics including, but not limited to, food cost, labor, and guest satisfaction to identify opportunity and implement systems for improvementQualifications And SkillsPrevious leadership experience preferredCustomer-friendly demeanor and willingness to serveAble to stand for prolonged periods (entire shift), walk, bend, kneel, squat, and lift heavy objects as neededAble to maintain positive energy throughout shift with an outgoing, friendly, and patient attitudeAble to excel in a fast-paced, team environment with a sense of urgencyAble to think ahead and anticipate problemsAvailable to work a flexible schedule and arrive to work at the scheduled timeDemonstrates unquestionable integrityCan self-start, take initiative, and be flexibleCan think strategically and be creativeAdvantages Of PositionCompetitive Wages & BenefitsFlexible SchedulesClosed SundaysAdvancement OpportunitiesFun, Energetic Work EnvironmentFood DiscountsPaid Time Off (after service period)Scholarship Opportunities