Operations DirectorIt is our desire at Chick-fil-A West Paces Ferry to be a "home away from home" for our community. We will strive to achieve this through pursuing excellence in all areas, starting with building a High Performance Leadership Team. The Operations Director role at Chick-fil-A West Paces Ferry will report directly to the Owner/Operator and sit on a team of other Directors.
The Operations Director will have full responsibility of their respective area of the business including - but not limited to - growing top line revenue, managing food and labor costs, upholding operational excellence, achieving monthly guests satisfaction and profitability goals, and stewarding leadership development amongst the team. The ideal candidate will have high level leadership experience, a tenacious desire to continuously improve, and a variety of experiences with operations, budget management, and sales.ResponsibilitiesDaily operational executionManage P&L costs to drive both top line and bottom line growthSteward development amongst teamStrategic planningMeet monthly customer satisfaction goalsEnsure clean and safe environmentServe guests quickly with accuracyDevelop and uphold operations systems & processesQualifications :1-5 years Operations leadership experienceExcellent verbal and written communication skillsTeam playerAble to work long hours (including late nights and weekends)Experience with strategic planningPreferred Qualifications :Bachelor's Degree2-5 years budget maintenance2-5 years operations/sales experienceMicrosoft suite proficiencyBenefits :Health Insurance option401(k) optionCell PhoneGymVacation/PTOLeadership Development StipendScholarship/Education OpportunitiesFree foodCompany Growth/Advancement OpportunitiesWork schedule:8 hour shift10 hour shift12 hour shiftWeekend availabilityMonday to FridayOvertime