Operations Coordinator – Air & Ocean Events LogisticsJob Location: Chicago, IllinoisSchedule: Monday – Friday (with flexibility for evenings, weekends, and travel during peak event periods)Job Purpose:The operations Coordinator is responsible for managing and executing end-to-end logistics operations for import and export shipments, including time-sensitive event cargo. This role ensures operational milestones are met, shipments are delivered successfully, and all files are completed, invoiced, and closed in accordance with DHL Global Forwarding standards.Key Responsibilities:Operational Execution:Coordinate daily import and export operations across air, ocean, and road freightManage end-to-end shipment processes from origin to destinationBook cargo capacity with airlines and other carriersSupport handling of general cargo and specialized event shipmentsFile Management & Compliance:Ensure shipment files are completed and closed post-deliveryUpdate milestones in CargoWise or relevant systemsManage cost accruals and vendor entries for invoicingMaintain compliance with internal policies and regulationsCoordination & Collaboration:Work with internal teams and external partnersCollaborate cross-functionally to execute logistics operationsSupport team coordination to meet deadlinesPerformance Monitoring & Escalation:Monitor operations and identify potential delaysEscalate issues with recommended solutionsDrive efficiency and cost improvementsEvent Logistics Support:Support logistics planning and execution for eventsProvide on-site or remote operational supportTravel domestically as requiredQualifications & RequirementsBachelor's degree in Logistics, Supply Chain, Business, or related field preferred.
Experienced in import/export operations with an emphasis on Air freight. Knowledge of ocean and multimodal transport processes.
Experience with CargoWise or similar systems preferred. Dangerous Goods experience preferred. Strong carrier coordination experience.Skills & Competencies:Strong organizational and time management skills. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and attention to detail. Effective communication and teamwork skills. Ability to perform under pressure during peak periods.Working Conditions:Office-based role. Flexibility required for evenings, weekends, and travel during peak periodsPay Range: $68,722.50 - $91,630.00+ (Based on Experience)Benefits (All Non-Union Employees):Competitive base salary plus role dependent performance-based incentives.$1-for-$1 match up to 4% quarterly + 2% annual base contribution.Ability to purchase Deutsche Post AG shares at a discounted rate.Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Optional coverage for exams, frames, and contacts.Optional coverage for preventive, basic, and major services.7 major holidays, 8 floating holidays, and accrued vacation/sick days.Why Join DHL Global Forwarding?At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.Equal Opportunity EmployerDHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.Work AuthorizationApplicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.