Operations Clerk IILocation: Irondale AL 35210Duration: 12 monthsShift: Monday - Friday (8-5) Payrate:$20 -$25 /hrDescription:The Operations Clerk II will be responsible for data analysis and data cleansing, accounts receivable assistance and research, and completing standard and non-routine business processes to support branch operations. This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently.The Operations Clerk must be resourceful and self-directed, able to work independently to investigate problems, navigate multiple systems, and determine appropriate next steps with minimal supervision.A high level of curiosity and attention to detail is essential to ask the right questions, uncover root causes, and continuously improve data quality and processes.This role can support multiple business units simultaneously and is critical to ensuring proper documentation, billing accuracy, invoicing, timely payment, and resolution of customer issues and administrative matters.Role Definition and Key Responsibilities:Create and maintain safe working environment and culture within the organizationAbility to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirementsStrong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectationsInvestigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfactionReview, analyze, and cleanse dataActioning resolution for customer orders when purchase orders are flagged for non-complianceAble to perform non-routine tasks related to customer issues and resolutionResolves issues from 3rd party processer of customers’ orders of limited complexityTravel Requirements:5%High Impact Behaviors:Results Driven Performance: High performing professionals focus on delivering results by actively utilizing available resources.Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.