Operations Associate

The role: Build the operating infrastructure that allows Clove to scale from a multi-site dental group into a 40+ practice platform. You’ll own the systems, vendors, facilities, procurement, and operational projects that keep our offices running efficiently while helping integrate newly acquired practices. Reports to: COO. Location: LA-based, 5 days in office.

Dental, multi-site healthcare, or multi-unit operations experience preferred

• IT & systems administration — standardize computers, phones, access, software, and technology setup across locations
• Vendor management — manage existing vendors, contracts, renewals, service levels, and new vendor implementation
• Procurement — standardize purchasing across dental supplies, equipment, technology, and general office needs
• Facilities — coordinate repairs, maintenance, equipment issues, and outside service providers across locations
• Acquisition integration — partner with Corp Dev and Field Operations to transition newly acquired practices onto Clove's systems, vendors, and operating standards
• New office launches — support de novos and acquired-office launches from pre-close through opening
• Operational standardization — build SOPs, checklists, and repeatable processes that can scale across 40+ locations
• Cost optimization — identify opportunities to consolidate vendors, renegotiate contracts, and reduce office-level operating expenses
• Operational problem solving — jump into high-priority projects and issues across the organization

• Acquisition diligence and integration
• Office-level operational performance
• Technology and automation
• New office openings
• Vendor negotiations and budgeting

• Acquisition integration: core systems/vendors transitioned within 30 days of close
• Facilities: 95%+ of routine issues resolved within established SLA
• Procurement: standardized purchasing across all locations
• Vendor savings: measurable annual savings through consolidation and renegotiation
• Launch readiness: 100% of required operational items completed before office launch
• Systems: standardized technology stack across all Clove locations

• 2–5 years of operations, consulting, healthcare, multi-site, or high-growth startup experience
• Extremely organized and comfortable managing many projects simultaneously
• Strong analytical and problem-solving skills
• Comfortable negotiating with vendors and managing outside partners
• Willing to be hands-on — from analyzing costs to solving an urgent office issue
• Strong Excel/Sheets skills; comfortable learning new software quickly
• AI-fluent and constantly looking for ways to automate manual workflows
• High ownership mentality and comfortable operating with limited structure
• LA-based; no visa sponsorship

Send your resume + a 1-page memo identifying three operational improvements you would make at a rapidly growing 10–40 location dental group, including the tools or systems you would use and how you would measure success. Generic responses will not advance.