About the job : Phox Health is transforming shipping logistics for healthcare organizations through a next-generation software platform that connects health system pharmacies, labs, and related departments with a network of medical couriers. The company focuses on improving accountability, visibility, and patient experience by addressing common issues such as delays, lost packages, and unreliable delivery.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Role Description:
Operations Support
- Coordinate daily market operations
- Verify routes, schedules, and staffing needs
- Create and track air freight shipments
- Assist with inventory tracking and replenishment (Phox Boxes, totes, etc)
- Maintain operational checklists and SOPs
- Track key operational issues and follow through to completion
Backup Driver
- Serve as backup driver when needed
- Cover routes during employee absences
- Assist with loading/unloading vehicles
- Conduct company vehicle inspections and report maintenance needs
- Ensure route documentation is completed accurately
- Maintain company vehicle incident reports
Facility Oversight
- Conduct routine inspections of facilities and market locations
- Check cleanliness, safety, and organization standards
- Identify maintenance issues and coordinate repairs
- Verify equipment is functioning properly
- Ensure supplies and consumables are stocked
Team Support
- Assist with onboarding and training new employees
- Provide coverage for operational gaps
- Help enforce company policies and safety standards
- Communicate operational concerns to management
Customer & Vendor Relations
- Communicate with contractors
- Resolve routine service issues
- Verify contractor performance and delivery schedules
- Support customer service escalations when needed
Required:
- Valid driver's license with clean driving record and background check
- Comfortable driving delivery vehicles
- Strong organization and communication skills
- Ability to work independently
- Basic Excel/Google Sheets skills
Preferred:
- Logistics experience
- Operational experience
- Distribution or transportation experience
- Supervisory experience
Salary: $60k
Operations Associate in seattle at Unknown Company
This position is listed as contract and onsite.