Responsibilities
- Provide operational support to meet increasing business demand.
- Build new processes and improve existing workflows to increase efficiency.
- Support the bid and proposal process, ensuring materials are accurate, complete, and delivered on time.
- Maintain organized records of proposals, sales activity, and operational documentation.
- Assist with sales outreach support, follow-ups, and coordination.
- Support travel planning, scheduling, and logistics for client meetings and business development.
- Coordinate across sales, operations, and leadership to keep work moving forward.
- Document processes and assist with creating simple SOPs and templates.
- Ensure accuracy, organization, and consistency across operational tasks.
- Handle business and client information with confidentiality and professionalism.
Qualifications
- High school diploma required; Associate’s or Bachelor’s degree preferred.
- 2–4 years of experience in operations, administrative support, or coordination roles.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Clear written and verbal communication skills.
- Comfortable working with common business tools (Google Workspace, Microsoft Office, CRM or project tools).
Benefits
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines.
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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