Operations Associate Manager - Sanctions Center of Excellence

Operations Associate ManagerWells Fargo is seeking an Operations Associate Manager within the Sanctions Center of Excellence.In this role, you will:Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performanceEnsure timely completion, quality and compliance within the operation areaWork independently on moderately complex issues and projectsIdentify opportunities for process improvement and risk control development and escalates issues to senior managementProvide training, performance, evaluation and coaching of less experienced teamMake daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation and daily operational tasks under direction of Operations managementLeverage interpretation of policies, procedures, and compliance requirementsCollaborate and influence all levels of professionals including senior managersLead team to achieve objectivesManage allocation of people and financial resources for OperationsMentor and guide talent development of direct reports and assist in hiring talentRequired Qualifications, US:2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education1+ years of leadership experienceDesired Qualifications:Prior electronic wire transfer experience and/or sanctions screening background preferred.Demonstrated change leadership skills with ability to lead through change impactsExcellent Microsoft Office skillsExcellent verbal, written, and interpersonal communication skillsStrong analytical skills with high attention to detail and accuracyOperates independently with minimal supervision, and effectively manages work requests to meet performance expectationsAbility to articulate complex concepts in a clear mannerAbility to prioritize tasks, achieve goals, and work under pressure in a dynamic and complex environmentAbility to navigate through ambiguity and maintain momentum driving for results and clarity in uncertain situationsJob Expectations:Responsible for a team of 8 - 12 processors.On siteAd Hoc holiday and weekend support may be requiredWe Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.