Sidekick is hiring a Customer Service & Operations Assistant to connect our supply chain, 3PL partners, and customers. You’ll spend roughly 60 - 70% of your time in operations (order flow, 3PL coordination, inventory, process improvement) and 30 - 40% in the customer service queue, surfacing patterns back into operational fixes.
We’re not looking for someone to just keep the lights on; we want someone who sees friction in a process, rebuilds it, kills the root cause of repeating CS tickets, and
#J-18808-LjbffrOperations & Customer Service Specialist Remote in workfromhome at Unknown Company
This position is listed as full time and onsite.