Inside Sales Operations AdminThe Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests. This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.Include, but are not limited to:Assisting with Customer Relationship Management (CRM) data consistencyRequesting information from vendors, such as invoices, pricing and order statusProcessing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating parts for AXOrder entry, receiving and responding to e-mails and collecting order statusRegular engagement with Inside Sales, Partner teams and VendorsSkill Level RequirementsAbility to absorb new knowledge on a daily basisAbility to multi-task and complete projects in an expeditious and comprehensive manorAbility to clearly communicate and effectively work well with othersAbility to understand tools: MySHI, AX, BI, CRM, SharePoint and quotingExceptional written and verbal communication skillsStrong time management and organization skillsDesire to learn more new skillsAbility to understand and work in the following applications/platforms: Office: specifically Word, Excel, and OutlookPreferred Qualifications/Skills:Some college preferredCustomer service and/or customer facing experienceWell rounded working knowledge of SHI's tools: MySHI, AX, BI, CRM, SharePoint, and quotingProficiency in the following applications/platforms:Office: specifically Word, Excel, PowerPoint, and OutlookWindows OS experience is a plusOther Requirements:The estimated annual pay range for this position is $31,200 - $40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status