Operational Support ManagerRobert Half is seeking an Operational Support Manager to join our Operational Support team to support a team of in person and remote talent solutions professionals that focus on placing candidates at client companies on a temporary or permanent basis. The Operational Support team plays a vital role in our Talent Solutions operations.Join our community as an Operational Support Manager and advance your career as you help us shape our future. Here's what we offer you:Attractive compensation and benefitsPhysical, mental, and financial wellness supportHybrid working optionsIndustry-leading training programs and tailored career developmentInvestment in AI and other technology to enable your successIndividual and team rewards and recognitionPotential in-country and worldwide career mobilityWhat you will do:As well as providing support to talent solutions professionals, you will be a resource for client and candidate inquiries, technology initiatives, and various reporting and revenue generating support activities.
You will also be responsible for managing, leading, training and the development of operational support team members within multiple branches. In this role, you will be a part of a team that can change people's lives by assisting them in finding job opportunities they may have otherwise not found on their own.Together with your colleagues, you will be responsible for adherence to company compliance guidelines in all aspects of local operations through the hiring experience from start to finish.You will contribute by:Providing primary support to talent solutions leadership teamProviding direct supervision to the operational support teams in multiple officesParticipating in recruiting, interviewing, and hiring of internal operational support team membersOnboarding, supporting, and training new operational support hiresEnsuring the completion of all new hire, tenured, roll out, and initiative training programs and materialsWriting and delivering performance reviewsProviding feedback, coaching and guidance to enhance skill development and engagement of team.Conveying clear expectations, delegating assignments and monitoring progress of teamSupporting the adoption and usage of process and technology initiative and best practicesPartnering with District office or Learning and Development to create and deliver development programsPlanning or supporting recruiting and/or candidate appreciation and community service eventsPlanning and facilitating aspects of branch and regional talent solution meetingsCascading information on new and current initiatives to the operational support teamReviewing and submitting invoices, following budgetary guidelinesManaging inventory of all office supplies, office equipment and postageActing as point of contact for property management, real estate, and vendorsAssisting in facilitation of contract management, working as liaison between contract department, branch staff and regional managementLiaising with District team for projects and reportingYou have a passion for what you do and a desire to become better at it. You enjoy working in partnership with your colleagues and want to pursue a career in a consultative and solution orientated business.
You take advantage of learning opportunities to develop your career. You are a critical thinker who can make quick decisions to find the best outcome for all involved. You love to win and enjoy working in a results-oriented environment.What you will bring to the role as an Operational Support Manager:A naturally inquisitive approach and an appreciation for diverse perspectivesA desire to work in a collaborative environmentAn ethical mindsetAn eagerness to embrace and learn new technologiesThe ability to adapt to an evolving organizationStrong interpersonal and communication skillsExperience building cross-department relationshipsHigh School Diploma or equivalent required with 4+ years college preferred5+ years' experience working in an administrative position with heavy customer contactPrevious supervisory experienceProven ability to drive execution of operational tasks, projects, and enhancementsExperience with hiring and trainingExperience in a business development environment preferredAbility to take initiative, be self-directed and work with limited supervisionAbility to work with and troubleshoot technical issues both in-person and remotelyWorking knowledge of database entry and reportingAdvanced knowledge of MS Office and proficiency in Excel/Word/One Note requiredSalesforce experience preferredLocation: This role currently supports office(s) in FL Miami - Gables.
Your manager will coordinate with you to determine a work schedule that involves working a combination of in-office and remote work based upon business needs. You will be provided the technology necessary to help succeed in both remote and in-person at one of our branch locations.Top Reasons to Work for Robert Half:Exciting career opportunities with the industry leaderPerformance equals rewardUpward mobilityTools for successRespected worldwideOutstanding corporate responsibility
Operational Support Manager in miami at Unknown Company
This position is listed as contract and able to be worked remotely.