Operational Coordinator at Chick-fil-AAre you passionate about using your leadership skills within a company that values making a difference in the community? Do you thrive in a fast-paced, customer-oriented role? If so, we'd love for you to apply for the Operational Coordinator position with Chick-fil-A West Wichita!As an Operational Coordinator, you will play a crucial role in providing leadership in day-to-day operations and supporting the Director team to create business goals and strategies.
This individual is an expert in all aspects of operations and is heavily involved in areas such as scheduling, ordering product, training, and confronting poor performance or behavior.Position Type: Full-timeLocation: 21st & Maize, 10515 W 21st St N, Wichita, KS 67205, USAOperational Coordinator ResponsibilitiesProvide leadership and participate in day-to-day operations (Note: This is a highly operational role with 50% of time or more dedicated to this.)Train new employees on operational proceduresCoach Shift Leaders to run smooth and efficient shiftsProvide constructive feedback to the teamEnsure effective communication is occurring between the front-of-house and kitchenMonitor product quantities and communicate any ordering needsInspect equipment and communicate any maintenance needsFoster a positive and collaborative work environmentCollaborate with leaders to create and execute organizational goalsActively participate in bi-weekly leadership meetingsAnalyze guest feedback scores and business metrics to help create strategies to ensure they meet organizational standardsQualifications and RequirementsAt least 18 years of age upon hire dateEligible to legally perform work in the United StatesAbility to provide constructive feedback to employeesAbility to lift 25 poundsStrong shift awareness and decision-making skillsCustomer service mentality and an eagerness to go the second mile for guestsRespectful toward all guests and employeesFoster a collaborative and positive work environmentEducation: High school degree or higher (Associate's preferred)Preferred: 1-2 years of leadership experienceBenefitsMedical, dental, and vision insurancePaid time off401K matching program (Begins after one year of employment for eligible employees)Free employee meal and beverage on shift and catering discountsScholarship opportunitiesFree college tuition through Point UniversitySundays off