OpenText ALM Octane Consultant

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Synechron is seeking an experienced OpenText ALM Octane Administration and Integration Consultant to manage, configure, and support OpenText ALM Octane environments. The successful candidate will be responsible for workspace administration, release and pipeline configuration, API-based integrations, Octane-Jira synchronization, and migration from legacy ALM platforms. The role requires strong hands‑on experience with OpenText ALM Octane, excellent troubleshooting abilities, and the capability to collaborate with application, QA, DevOps, and business teams in an enterprise environment.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $110k/year & benefits (see below).

The Role

Responsibilities

• Create and manage:Workspaces
• Users, roles, and permissions
• Teams and shared spaces
• Custom fields and lists
• Work item types
• Workflow rules and business logic
• Configure and maintain releases, milestones, phases, and quality processes.
• Set up and manage Octane pipelines for continuous integration and delivery.
• Integrate ALM Octane with CI/CD tools such as Jenkins, GitLab, GitHub Actions, Azure DevOps, or similar platforms.
• Develop, consume, and troubleshoot ALM Octane REST APIs .
• Automate administrative and reporting activities using Octane APIs and scripts.
• Implement and support Octane-Jira synchronization , including:
• Status and workflow mapping
• Defect synchronization
• User and project mapping
• Monitor integrations and resolve synchronization failures, data conflicts, and connectivity issues.
• Plan and execute migration from legacy ALM/Quality Center environments to OpenText ALM Octane.
• Analyze legacy projects, requirements, test cases, defects, releases, and historical data before migration.
• Develop migration strategies, mapping documents, validation plans, and reconciliation reports.
• Perform data cleansing, transformation, validation, and post‑migration verification.
• Support users during migration, onboarding, and adoption of ALM Octane.
• Define administration standards, governance procedures, and best practices.
• Maintain technical documentation for configurations, integrations, migration activities, and operational procedures.
• Provide production support, incident resolution, root‑cause analysis, and continuous improvement recommendations.
• Collaborate with QA, development, DevOps, release management, and project teams to align ALM Octane processes with delivery goals.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 5+ years of experience in application lifecycle management, test management, DevOps administration, or QA tools administration.
• Hands‑on experience administering and configuring OpenText ALM Octane .
• Strong knowledge of:Workspaces
• Releases and milestones
• Teams, users, roles, and permissions
• Workflows and custom fields
• Defects, requirements, tests, and quality management processes
• Experience with OpenText ALM Octane REST APIs .
• Experience integrating Octane with Jira or similar issue‑tracking platforms.
• Knowledge of synchronization configuration, data mapping, field mapping, and workflow alignment.
• Experience with legacy ALM/Quality Center migration to ALM Octane.
• Ability to analyze, transform, migrate, and validate ALM data.
• Experience integrating ALM Octane with CI/CD platforms.
• Knowledge of JSON, XML, REST, HTTP, YAML, and API authentication methods.
• Scripting experience in one or more of the following:Python
• PowerShell
• Strong understanding of software development lifecycle and Agile methodologies.
• Excellent troubleshooting, analytical, documentation, and communication skills.

Preferred, but not required

• OpenText ALM Octane or ALM/Quality Center certification.
• Experience with Jira administration and advanced Jira integrations.
• Knowledge of Jenkins, GitLab, GitHub Actions, Azure DevOps, or other CI/CD tools.
• Familiarity with REST API automation, JSON/XML, and API authentication mechanisms.
• Experience migrating projects from legacy ALM/Quality Center to OpenText ALM Octane.
• Knowledge of database queries, data mapping, reconciliation, and migration validation.

We offer

A highly competitive compensation and benefits package.

A multinational organization with 58 offices in 22 countries and the possibility to work abroad.

10 days of paid annual leave (plus sick leave and national holidays).

Maternity & paternity leave plans.

A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).

Retirement savings plans.

A higher education certification policy.

Commuter benefits (varies by region).

Extensive training opportunities, focused on skills, substantive knowledge, and personal development.

On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.

Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.

Cutting edge projects at the world’s leading tier‑one banks, financial institutions and insurance firms.

A flat and approachable organization.

A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.