Open Records Clerk

Open Records ClerkUnder general supervision, the Open Records Clerk performs technical, legal, and administrative duties and assists with the management of the official records of the City. Responsible for processing open records requests within the time period mandated by the Texas Public Information Act. Posted pay range is the starting salary.

Pay rate offered is based on experience.Examples Of DutiesReceives and reviews all open records requests and makes initial determination as to which requests require a legal opinion and coordinates those requests with legal.Coordinates the dissemination and gathering of information for open records requests from all City departments.Reviews requested records and redacts or reviews redaction of confidential information prior to releasing documents to the public.Conducts photocopying, scanning, and other general administrative support duties.Maintains and updates Open Records Requests Standard Operating Procedures.Trains personnel across the City on proper records gathering and responses to open records requests.Collects and reports data related to open records requests.Maintains a high degree of confidentiality on all sensitive information.Maintains the City's open records request tracking system (GovQA) to ensure requests are accurately documented, assigned, and completed within statutory deadlines.Experience And TrainingHigh School Diploma or equivalent.Four (4) years of experience in an administrative support role in a governmental entity, with a preference for municipal government.One (1) year of experience in processing open records requests required.Certificates And Licenses RequiredNotary Public or ability to obtain within six (6) months of employment.Intermediate knowledge of modern office software (i.e., Microsoft SharePoint, Teams, Word, Excel, Outlook).Preferred knowledge of Laserfiche and GovQA.Benefits2026 CITY OF ROUND ROCK EMPLOYEE BENEFITS OVERVIEWAt the City of Round Rock, our employees drive our success. We believe serving the community starts with taking care of our employees. We're committed to offering competitive and comprehensive benefits that not only protect your health and financial future but also help you thrive both professionally and personally.Health & Medical CoverageRobust Medical Plans: Comprehensive in-network coverage, 100% covered preventive care, and competitive deductibles and out-of-pocket maximums.

The City invests in employee well-being by paying a significant share of premiums and providing subsidies for dependent coverage.No-Cost, On-Site Primary Care Health Clinic: Free primary care visits at RockCare for employees and eligible dependents, ensuring convenient, quality care.Dental and Vision BenefitsDental Plan: Low copays and in-network savings for exams, cleanings, fillings, and major dental procedures.Vision Plan: Affordable vision coverage with benefits for exams, eyewear, and contact lens services—ensuring you see clearly every day.Leave BenefitsPaid Parental Leave: Bond with your newest family member through paid parental leave that supports work-life balance when it matters most.Generous Vacation and Sick Leave Accruals: Accrue 120 hours of vacation leave and 96 hours of sick leave in year one!Personal Leave: Full-time exempt employees enjoy 40 hours of personal leave a year.12 Paid City Holidays: A holiday schedule designed for rest, recharge, and time with family and friends.Life, Disability, and Supplemental InsuranceLife & AD&D Insurance: Basic life insurance provided at no cost with optional voluntary coverage available to ensure your family's security.Disability Coverage: Short- and Long-Term Disability plans protect your income in the event of illness or injury.Supplemental Benefits: Accident, Critical Illness, and Hospital Gap insurance help cover unexpected costs, easing financial stress during tough times.Flexible Spendings, Retirement & SavingsFlexible Spending Accounts (FSAs): Pre-tax options for health care and dependent care expenses that help you manage out-of-pocket costs.2:1 Match on Texas Municipal Retirement System (TMRS) Retirement Pension: Secure your future with our TMRS retirement plan—your savings grow twice as fast! You contribute 7% of your pre-tax gross salary to an account that earns at least 5% interest every year. At retirement, the City matches your TMRS account 2:1 and also provides a supplement death benefit.457(b) Deferred Compensation Plans: Boost your financial goals by deferring some of your pre-tax income and investing it for growth.Tuition Assistance: Support for further education and career development.Balancing Work And LifeEmployee Assistance Program (EAP): Access free, confidential counseling services for personal or work-related challenges.Legal & ID Theft Protection: Enjoy peace of mind with affordable legal assistance and identity theft protection for life's unexpected challenges.Pet Insurance: Keep your furry family members healthy with optional pet insurance that helps cover vet costs.Wellness BenefitsFree 24/7 gym access with showers, lockers, and modern equipment.Free Round Rock Public Library card with access to LinkedIn Learning training.Free Yoga and Strength/Conditioning classes.Free or discounted memberships to local recreation centers and access to community resources.Free pool passes (excluding RockNRiver).Free access to training courses, online and in-person.And so much more!