ServiceNow Functional AnalystLocation: Tallahassee, FL (Onsite) Duration: 6 months contract (with possible extension)Onsite Job Description: We are seeking a ServiceNow Functional Analyst to partner with business teams, translate requirements, and support end-to-end delivery of ServiceNow solutions across ITSM/HRSD modules. Required consultant experience provided by Contractor, shall include:A minimum of 2 years of programming/systems analysis experience.Experience with ServiceNow ITSM/HRSD/ITOM modules.Strong requirements gathering and functional design skills.Experience with Agile delivery and UAT management.Ability to work across technical and business teams.Required Duties and Responsibilities of Consultant shall include but are not limited to:Serve as primary liaison with business users and conduct requirement workshops.Translate business needs into ServiceNow requirements, user stories, and acceptance criteria.Design and validate workflows, catalog items, SLAs, assignment logic, and process flows.Support SDLC activities: sprint planning, build reviews, UAT coordination, and release readiness.Ensure compliance with governance, documentation standards, and change control processes.Define test cases, manage UAT sessions, and validate functional outcomes.Assist in incident triage, RCA, integration data mapping, and CMDB alignment.Define reports, dashboards, and KPIs; collaborate with developers, architects, service desk, and operations teams.
Onsite - ServiceNow Functional Analyst - Tallahassee, FL in tallahassee at Unknown Company
This position is listed as contract and onsite.