Position Summary
We are seeking an experienced Onsite IT Support Specialist to provide hands-on technical support across multiple departments. The ideal candidate will be responsible for maintaining computer hardware, software, networks, Microsoft Servers, VMware, Active Directory and Group Policy, printers, and end-user support while ensuring reliable and secure IT operations.
Key Responsibilities
End User Support
Provide onsite and remote support for staff
Troubleshoot hardware, software, and network issues
Resolve help desk tickets promptly
Support Windows desktops and laptops
Assist users with Microsoft Office and Microsoft 365 applications
Hardware Management
Configure and deploy computers, laptops, servers
Install and maintain printers and scanners
Manage equipment inventory
Coordinate warranty and vendor repairs
Network Support
Troubleshoot Wi-Fi and network connectivity issues
Support switches, firewalls, and internet connections
Support DHCP, DNS, and Terminal Servers
Work with external vendors as needed
Microsoft 365 Administration
Create and manage user accounts
Manage email, Teams, OneDrive, and SharePoint access
Handle onboarding and offboarding processes
Maintain security groups and permissions
Documentation
Maintain IT documentation
Document systems and procedures
Track assets and licenses
Required Qualifications
3 5+ years of IT support experience
Strong knowledge of Windows 10/11
Strong knowledge of Windows Servers and VMware
Fortinet VPN
Experience with Microsoft 365 Administration
Experience troubleshooting hardware and software issues
Understanding of networking fundamentals
Experience with printers, scanners
Technical Assessment Requirement
Candidates selected for an interview will be required to complete a hands-on technical assessment designed to evaluate their ability to perform the essential functions of the position.
Work Location: In person
Onsite IT Specialist in Queens at Nyadi
This position is listed as full time and able to be worked remotely. It was posted 4 weeks ago.