Onsite 24/7 Mission-Critical Help Desk Specialist

Zachary Piper Solutions is seeking a Help Desk Specialist to support defense communications and secure operational networks. This onsite role is based in Centennial, CO and will provide Tier 1 and Tier 2 technical support in a 24/7 operations environment, helping maintain system availability and mission readiness.

Responsibilities include providing Tier 1/2 support for hardware, software, networking, and connectivity; managing incidents via phone, ticketing, and monitoring systems;