Onboarding Coordinator
Location: New York, NY (Hybrid) Work Schedule: Hybrid (Remote: Monday & Friday | Onsite: Tuesday–Thursday) Hours: 37.5 hours/week Interview Process: 2 Virtual Interviews
Position Summary
We are seeking an Onboarding Coordinator to support HR Talent Management Operations by delivering a seamless onboarding experience for new hires. This role will coordinate onboarding activities, process employment documentation, manage I-9 compliance, maintain employee records in SuccessFactors, and provide operational support across HR programs. The ideal candidate is detail-oriented, organized, customer-focused, and eager to grow within HR Operations.
Key Responsibilities
- Coordinate end-to-end onboarding activities for new hires.
- Process and manage I-9 employment verification, including reverifications, ensuring compliance with federal regulations.
- Maintain accurate employee records and onboarding data in SuccessFactors.
- Track onboarding workflows and ensure timely completion of required documentation.
- Provide exceptional support to employees, hiring managers, and HR partners throughout the onboarding process.
- Assist with HR operations, process documentation, and continuous process improvement initiatives.
- Generate and maintain reports using Microsoft Excel (sorting, filtering, and basic data analysis).
- Support talent management programs and HR operational projects.
- Identify opportunities to improve workflows through automation and AI-enabled tools.
- Handle confidential employee information with professionalism and discretion.
Required Qualifications
- Minimum 2 years of U.S. onboarding experience.
- Hands-on experience with SuccessFactors.
- Experience processing I-9 forms and reverifications.
- Proficiency in Microsoft Excel (filters, sorting, and basic reporting).
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience handling confidential HR information.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, Operations, or a related field (or equivalent experience).
- Experience supporting HR Operations or Talent Management.
- Knowledge of HR processes and employee lifecycle activities.
- Interest in AI, automation, and process improvement.
Required Skills
- HR Onboarding
- SuccessFactors
- I-9 Processing & Reverification
- HR Operations
- Microsoft Excel
- Employee Support
- Data Entry & Reporting
- Process Improvement
- Documentation
- Customer Service
- Communication Skills
- Organizational Skills
- Confidential Data Management
- Attention to Detail
- Time Management