CODEplus, Inc. is seeking a Service Delivery Manager / Help Desk Manager to lead dual Service Desk operations in a Washington, DC on-site setting. The role interfaces with CO, COR, OCIO and government leadership to ensure SLA-driven service delivery.
The candidate will oversee daily operations, guide technical staff, enforce SOPs and IT security standards, and drive continuous improvements in customer experience and performance metrics.
#J-18808-LjbffrOn-Site Federal IT Service Desk Delivery Lead in merrifield at Unknown Company
This position is listed as full time and onsite.