On-site Dedicated Workplace Consultant or EAP Counselor (Per Diem)

Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Join us to start Caring. Connecting. Growing together.

Onsite Dedicated Workplace Consultant/EAP Counselor is a professional position responsible for providing onsite and/or virtual services to a dedicated customer or customers in our overall book of business. Responsibilities include assessment and referral, individual consultations, management consultations, training, and critical incident response. The role may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

This is a per diem role for a total of 6 hours per week (hours are guaranteed). Position is non-exempt status and paid on an hourly basis.

Work Location: Beaverton, OR

Evening Hours: Wednesday & Friday: 4:00pm - 7:00pm PST.

Primary Responsibilities

• Conduct solution-focused consultations: help clients define goals, plan action and gain insight
• Assess and refer to appropriate programs and services including work-life, behavioral health, substance abuse/chemical dependency and community-based resources
• Assist with referrals for members needing ongoing or additional services
• Provide limited follow-up care monitoring to ensure safety and continuation of treatment
• Provide manager consultation services on work-related issues such as performance management, trauma in the workplace, organizational change, individual employee crisis intervention, coaching, and work-life issues
• Provide crisis intervention and management support in response to critical incidents or disruptive events
• Conduct on-site or virtual training or educational support group services for managers and employees (e.g., wellness seminars, health fairs, Lunch & Learns)
• Participate in monthly one-on-one meetings, team meetings, and other customer meetings as required
• Document member contact/case information accurately in the appropriate clinical case management system within the departmental time frame
• Follow internal ethical and regulatory privacy policies (HIPAA) and maintain confidentiality of member information; follow state and federal licensing practices
• Other projects assigned by manager

Qualifications

Required Qualifications

• Masters or Doctoral degree in a recognized behavioral health discipline
• Current, unrestricted license at the independent practice level for the state of Oregon
• 3+ years of experience conducting individual sessions as a fully licensed behavioral health clinician
• Computer hardware and software proficiency with MS Office applications
• Strong written and verbal communication skills
• Strong organizational skills with the ability to manage stressful situations and multiple priorities
• Reside in the state of Oregon

Preferred Qualifications

• CEAP or CEAP qualified
• Training in EAP, workplace, and organizational dynamics
• EAP experience with emphasis on behavioral health, wellbeing, chemical dependency, and workplace issues
• Experience conducting presentations and webinars
• Understanding or experience in short-term solution-focused interventions
• Strong interpersonal skills and the ability to work effectively with different levels of management and personnel

Pay is based on factors including local labor markets, education, work experience, and certifications. In addition to salary, benefits include a comprehensive package, incentive and recognition programs, equity stock purchase and 401k contribution (eligibility applies). Pay for this role ranges from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—regardless of race, gender, sexuality, age, location or income—deserves the opportunity to live their healthiest life. We are committed to mitigating our environmental impact and delivering equitable care that addresses health disparities and improves health outcomes.

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.