Unknown Company

On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri

washington, dc • Posted 1 weeks ago
Remote Part Time IT & Technology

On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri

On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri

1 day ago Be among the first 25 applicants

About the Role:

Location:
Multiple U.S. Cities (Onsite Support)
About the Role:
We are seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting . You'll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics and repairs.
This is a 1099 independent contractor role. You must have your own tools, reliable transportation, and the ability to work independently.
Key Responsibilities:

  • Diagnose and repair hardware and software issues on Windows and Mac devices.
  • Resolve boot errors (e.g., black/blue screens, "Preparing Automatic Repair," OS issues).
  • Perform full clean-ups and tune-ups for slow or unresponsive systems.
  • Reset Windows passwords and assist clients with account access issues.
  • Assist with internet connectivity issues (wired and wireless).
  • Replace internal components like fans, hard drives, or RAM.
  • Reinstall or repair operating systems using USB or disk media.
  • Add shortcuts or tools (e.g., remote support access) as instructed.
  • Provide basic training or walkthroughs to clients post-service.
  • Document your service visit and escalate complex issues when needed
Requirements
  • 2+ years of experience in PC/Mac repair and IT support.
  • Familiarity with Windows 10 & 11, macOS, and basic BIOS/boot troubleshooting.
  • Ability to work with limited instructions and troubleshoot independently.
  • Must own necessary tools (bootable USB, Windows installation media, screwdriver, etc.).
  • Reliable vehicle and valid driver's license.
  • Strong communication and customer service skills.
  • Comfort working with clients in residential or office settings
Benefits
  • Pay: $40-$45/hour on-site
  • Gas reimbursement for travel over 20 miles (one way)
  • Flexible schedule — accept jobs when available
  • Part-time 1099 contractor role
Note: This is a 1099 independent contractor role. You'll manage your own taxes, tools, and schedule. We handle dispatching, client communication, and billing.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Other
  • Industries

    IT Services and IT Consulting

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