On-Call Concierge

On-Call ConciergeThe Four Seasons Hotel Philadelphia is seeking an On-Call Concierge to join our Guest Experience team. Our Concierge responds to a wide variety of guest requests by accurately assessing the guests' needs and requests; adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Utilizes a variety of Four Seasons software to accurately track guest's needs and preferences.What you bring:The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.Qualifications include:At least one year of experience working within a luxury hotel or similar environmentExcellent interpersonal skills and communication skillsStrong customer service skillsWork authorization in the United StatesWhat we offer:Competitive salary, wages, and a comprehensive benefits packageExcellent training and development opportunitiesEmployee discount for stays at any Four Seasons worldwideComplimentary dry cleaning for employee uniformsComplimentary employee mealsDiscounted medical, dental, and vision coverageParking and SEPTA accessCity fitness membershipSchedule & Hours:As our hotel is open 24/7, 365 days a year, we expect our employees to be flexible in working mornings, evenings, weekends, and holidays.

Candidates must have valid work authorization for the U.S.Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.