OMS Program Manager - Client Implementations
Project Manager
Boston, MA
Asset Management
JO-
Responsibilities:
Assess/evaluate client requirements against scope of project, manage project plan and schedule
Act as a client-facing program manager on large, complex implementation projects to ensure a smooth transition as the relationship begins
Leads the overall direction, coordination, implementation, execution, control and completion of large, strategic clients ensuring consistency with company strategy, commitments and goals
Defines standard product/implementation scoping documentation. Facilitates the definition of project scope, goals and deliverables
Documents all custom client requirements, works with product management, technology and service management teams to define technical and process solutions to deploy custom scope, and ensures smooth knowledge transfer from sales to implementation team
Works with other project managers and specialists to ensure timely and accurate delivery of standard and custom scoped objectives. Ensures Implementation, delivery and development timelines are met
Monitor and report on progress of the project to all stakeholders, present reports defining project progress, problems and solutions and implements project changes and interventions to achieve project goals
Provide feedback to internal team and development regarding process and product
As workflow dictates oversight and completion of individual RFPs and the implementations of new strategic clients
Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication. Responsible for managing client expectations
Qualifications:
7+ years in program management experience in financial services
Proven experience in people management, strategic planning, risk management and change management
Highly collaborative and flexible. Ability to build effective working relationships with others inside and outside the organization, including leadership
Ability to think strategically, analytically to solve complex problems. High results orientation and strong collaborator
Significant experience leading business programs and planning initiatives
Strong interpersonal, communication, managerial, motivational, organizational and planning skills
Excellent communication, interpersonal and presentations skills. Rapport-building, negotiation, consensus-building and clear expectation setting and communications for clients as well as teams and members
Strong team management and leadership experience
Key Attributes:
Team player with professional and positive approach
Flexible and can adapt easily to changing/evolving role requirements
Creative, innovative and able to think outside of the box
Strong attention to detail
Self-motivated & self-sufficient
Effective communicator at all levels of the organization
OMS Program Manager - Client Implementations in boston at Unknown Company
This position is listed as full time and onsite.