Knowledge ManagerOliver Wyman, a Marsh business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.About the RoleOliver Wyman is seeking a Knowledge Manager to support A&D for the Americas region, with a strong focus on the US market and related Private Capital work. A&D is a specialized sector within the Oliver Wyman consulting business, covering commercial aerospace, defense, space and government services with broad expertise across corporate growth, commercial strategy, transformation, operational effectiveness, and Private Capital-related work.This is a business-facing Knowledge Management role for someone who can build trusted relationships with senior stakeholders, understand sector priorities, and turn project experience and intellectual capital into practical, reusable knowledge assets.
The role requires strong ownership, proactivity, and the ability to drive initiatives from idea through execution and adoption.The successful candidate will work closely with A&D leadership, Partners, Consultants, Knowledge Services colleagues, and related support functions. They will help shape and deliver the A&D knowledge agenda, strengthen knowledge capture and reuse, and advance practical AI-enabled ways of working across KM workflows.The ideal candidate has a background in knowledge management, consulting or research, strong stakeholder management skills, and the ability to operate with structure, pace, and independence.
Experience or strong interest in A&D and/or Private Capital is preferred.Key ResponsibilitiesBuild trusted relationships with A&D Americas and relevant Private Capital stakeholdersTranslate business priorities into clear KM priorities, initiatives, and routinesCreate a regular cadence with the team to identify needs, track progress, and ensure follow-throughBuild internal networks to connect the team with the right experts, content, and supportCapture and codify high-value knowledge from projects, proposals, and sector workDevelop and maintain reusable assets with the A&D teamKeep knowledge repositories structured, current, and easy to useEmbed core KM routines, including project closeout, content refresh, and knowledge tool usagePromote reuse of knowledge assets across A&D Americas and relevant Private Capital workTrain consultants in proper use of knowledge tools and KM processesDrive A&D knowledge development initiatives from planning through executionIdentify knowledge gaps and work with the business to close themSupport business development and project delivery with targeted knowledge inputPromote practical use of approved AI tools in KM workflowsIdentify AI-enabled opportunities for knowledge capture, retrieval, synthesis, and reuseHelp test and scale AI use cases that improve access to knowledge and team efficiencyEncourage AI-fluent ways of working across the A&D knowledge agendaExperience RequiredBachelor's degree required3+ years' experience in knowledge management, consulting, research, or business developmentExperience or strong interest in A&D and Private Capital preferredExperience working with senior stakeholders and cross-functional teamsStrong PowerPoint and Excel skillsExperience using SharePoint, Teams, knowledge platforms, and AI tools preferredSkills and AttributesStrong ownership mindset and ability to deliver end-to-endProactive, self-driven, and comfortable chasing input and decisionsGrowth mindset, curiosity, and willingness to learnAI-fluent and open to new ways of workingStrong stakeholder management and influencing skillsAble to build internal networks and navigate the organization effectivelyCommercially minded and focused on practical business valueStructured, reliable, and detail-orientedAbility to operate under pressure and tight deadlines, handling several tasks at one timeAbility to manage sensitive intelligence that is subject to US export control regulationsWhat Success Looks LikeA&D Americas has a clear, active, and business-aligned knowledge agendaPriority knowledge assets are captured, maintained, and reusedStakeholders see KM as practical, responsive, and business-relevantKnowledge initiatives move from plan to execution and adoptionAI-enabled KM use cases are identified, tested, and embedded where usefulWhy Join Us?Join a global, high-impact consulting firm with deep industry expertise, bold innovation, and a collaborative cultureWork closely with senior A&D Americas and Private Capital stakeholders on business-critical knowledge prioritiesHelp shape the knowledge agenda for a high-priority sector team in the AmericasBe part of a supportive, entrepreneurial team culture with opportunities to own initiatives end-to-endThis is a hybrid role that requires a presence in the office 3 days per week. There is no option to be fully remote.The applicable base salary range for this role is $95,000 to $126,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.