OIG System Operations Administrator

OIG System Operations AdministratorReporting to the Inspector General, the OIG System Operations Administrator manages the office's IT infrastructure, network security, dedicated software systems, and technology assets. This role handles all systems administration and technology projects. This is a full-time, exempt position that will be paid for time worked on a salary basis.

The OIG System Operations Administrator will be held accountable for the following responsibilities:Manages and administers all OIG systems and IT infrastructure: Maintains and supports server infrastructure, local area network (LAN), G-Suite, website, and dedicated applicationsDesigns, implements, and monitors network security protocols, user access control rights, backup workflows, and disaster recovery strategiesCoordinates system maintenance schedules with the CPS wide area network (WAN)Serves as the office-wide technical advisor and subject matter expert, providing digital guidance for routine reviews as well as large-scale and/or complex investigationsLeads the planning, implementation, and policy development for OIG technology projects, including recommending hardware/software purchases and establishing IT protocolsTrains and advises staff on the use of any office software and digital tools; develops training materialsCoordinates with CPS ITS to establish appropriate OIG access to CPS databases and technology assets; manages device management and asset compliance in collaboration with ITS; serves as primary ITS contact for OIG systems and related agreementsCoordinates with CPS Procurement on procurement actions (e.g., submitting requisitions, sponsorships, purchasing, etc.); acts as the OIG vendor liaison to ensure high-quality service and supportAssists in the planning and implementation of the annual budgetIn order to be successful and achieve the above responsibilities, the OIG System Operations Administrator must possess the following qualifications:Education Required: Bachelor's degree from an accredited college or universityExperience Required: Minimum of five (5) years of professional experience in systems administration, including network support and server managementInformation security experienceExperience coordinating technology projects and operations, including budgets and vendor managementExperience managing and supporting enterprise information systemsExperience supporting investigations preferred; experience with digital forensics or e-discovery strongly preferredOther Requirements: Occasional work outside of regular business hours is requiredKnowledge, Skills, and Abilities:Ability to exercise considerable independence and initiative in the performance of responsibilities; operate with minimal guidance and directionUnderstanding of LAN/WAN concepts, network protocols, and the deployment, administration, and support of Windows, Apple, and Chromebook platformsThorough knowledge of G-Suite administration and Windows Server maintenance, including experience with permission delegation and user access controlsTechnical proficiency in diagnosing and resolving hardware, software, and network connectivity issues, including break-fix repairs and device re-imagingStrong aptitude for learning enterprise SaaS platforms; ability to quickly gain proficiency with critical CPS and OIG systems (e.g., Aspen, Oracle, Kronos, and specialized case management software)Knowledge of, or the ability to rapidly learn, relevant local, state, and federal laws, regulations, and institutional policies governing data privacy and complianceFamiliarity and experience using open source intelligence (OSINT) tools and social media monitoringFamiliarity with digital forensic principles, data preservation techniques, or chain of custody protocolsRefined judgment with the ability to manage highly sensitive and confidential informationDemonstrated ability to prioritize tasks, and manage multiple deadlines, while maintaining high levels of organizationExceptional analytical and critical thinking skills