As a primary point of contact for clients, the remote Ohio Healthcare Customer Service Representative will manage inbound and outbound communications, efficiently resolve inquiries, and ensure a seamless customer experience in a part-time capacity. Key responsibilities Connect with customers via phone, email, chat, and social media to address questions and concerns Calmly resolve and de-escalate issues while tracking call-related information for auditing purposes Provide feedback on call issues and upsell products or services as required Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems
Ohio Healthcare Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $39,780–$58,290
For context, most customer service representatives earn between $39,780–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as part time and able to be worked remotely.