Office Support Supervisor - Longwood University

Office Support SupervisorThe Catering Coordinator is responsible for planning, organizing, and assisting with executing catering events across Longwood University. This role serves as the primary point of contact for clients, ensuring events are delivered seamlessly—from initial inquiry through post-event follow-up—while maintaining high standards of service, presentation, and customer satisfaction.Compensation: The hourly rate for this position is $18.00 to $19.00. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.Job Responsibilities:Event Planning & CoordinationManage all aspects of catering events including meetings, conferences, student events, and university functionsConsult with clients to determine event needs, menus, timelines, and logisticsCreate detailed event orders and communicate requirements to kitchen and service staffCoordinate event setup, execution, and breakdownClient RelationsServe as the main liaison between clients and dining servicesProvide excellent customer service and maintain strong relationships with university departments, faculty, and external guestsHandle special requests, dietary accommodations, and last-minute changes professionallyOperations & ExecutionWork closely with culinary and service teams to ensure accurate and timely delivery of food and servicesOversee event staff during functions to ensure quality and consistencyConduct site inspections before events to ensure readinessAdministrative DutiesPrepare catering proposals, contracts, and invoicesTrack event budgets and ensure cost controlMaintain accurate records of bookings, payments, and client communicationsAssist with marketing catering services across campusCompliance & StandardsEnsure all events meet health, safety, and sanitation regulationsUphold university policies and dining service standardsMaintain a clean, organized, and professional work environmentQualifications:Education & ExperienceBachelor's degree in Hospitality Management, Business, or related field preferred1–3 years of experience in catering, event planning, or food service coordinationSkills & CompetenciesStrong organizational and multitasking skillsExcellent communication and interpersonal abilitiesCustomer-service focused mindsetAbility to work in a fast-paced, team-oriented environmentProficiency in Microsoft Office and event management software (preferred)Work Environment & ScheduleFlexible schedule including evenings, weekends, and holidays as needed for eventsCombination of office work and on-site event supervisionAbility to stand for extended periods and lift up to 25–30 lbsPreferred AttributesExperience in a university or institutional dining settingKnowledge of catering trends and menu planningStrong attention to detail and problem-solving skills