Office Support Specialist II 2026-02231

Administrative And Technical Support SpecialistThis position will provide administrative and technical support to the Labor Standards Manager, Compliance Officers, and other administrative staff. Primarily focuses on the day-to-day operations of the Wage & Hour Program and the Wyoming Fair Employment Program.Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:Comprehensive health, dental, and vision insurancePaid vacation, sick leave, FMLA, and holidaysRetirement - Pension and 457B plans that help you build a secure futureFlexible schedules and work-life balance optionsMeaningful work that makes a difference for Wyoming communitiesHuman Resource Contact: Essential functions include:Process all wage claims for the Wage & Hour Program and intakes for the Wyoming Fair Employment Program.Responsible for maintaining the database, IMS, scanning, monitoring caseloads, and work in progress on claims and intakes.Prepares, proofreads, and edits all correspondence for accuracy, grammar, and spelling.Greet visitors, provide them with information and customary courtesies of the office, act as a notary, answer the telephone and answer questions on Wage & Hour and Fair Employment.Refer calls to a Compliance Officer for more details.Processes and distributes all incoming mail, completes spreadsheets on a daily basis, maintains an appropriate number of office supplies and orders as needed, and prepares end-of-the-month databases and spreadsheets.Trains new staff in the process of Wage & Hour and Fair Employment workflow.Preference may be given to candidates with experience in Microsoft products.

Preference may be given to candidates with the ability to be well organized, get assigned work done quickly, smoothly, and as efficiently as possible, with no errors.Knowledge of office procedures, filing, alphabetizing, English language, and arithmetic.Knowledge of modern office practices, procedures, and equipment.Knowledge of reviewing and editing documents for accuracy and completeness.Knowledge of methods used to deal with the public tactfully.Knowledge of telephone etiquette and coordinating telephone and visitor traffic.Knowledge of the preparation of records, reports, and correspondence.Knowledge of agency policies and procedures.Minimum qualifications: Education: Associate's Degree (typically in Business) Experience: 0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I Certificates, Licenses, Registrations: NonePhysical working conditions:Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.Special physical demands are not required to perform the work.Notes:FLSA: Non-ExemptThe Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm all newly hired employees' eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities.Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.Offers of employment will be contingent upon the successful completion of a background check.For Veteran's preference consideration, supporting documentation must accompany your application.