Office Manager - Wholesale Operations

Swing's Coffee Roasters is an old-school coffee roaster with a progressive approach toward all things coffee. Located in the Washington DC area, Swing's is a wholesale coffee roaster operating retail coffeebars in DC and Alexandria, VA. We are a dedicated team of coffee professionals who embrace coffee culture and appreciate the path that was forged by others to get us here. Swing's customer base is diverse including, but not limited to Michelin star restaurants, specialty cafes, hotels, bakeries, specialty grocery, and other wholesale accounts.

Swing's Coffee Roasters is seeking a Wholesale Office Manager to join our coffee-fueled team, working out of our Alexandria, VA roastery. This role serves as the primary face of the company between our roasting operations and the "outside world." The overall function of this position is to manage and coordinate orders/business between new and existing customers, sales team, and production to ensure organized and efficient order fulfillment in the B2B and Direct to Consumer Channels. Additionally, the Wholesale Office manager will utilize exceptional communication skills to interface with new and existing customers to maintain strong business relationships and assist in growing sales across all market segments. Strong business skills are essential for managing day-to-day operations. The cornerstone of this position is a love of coffee and hospitality!   Correspond daily with wholesale and retail clients to manage accounts and process orders * Coordinate with production team for efficient order fulfillment and delivery * Organize daily operation schedules for delivery to our wholesale accounts * Monitor inventory levels of allied products relative to sell-through demand * Daily Bookkeeping – Basic Accounting / Accounts Receivables * Account management across B2B and Ecommerce channels * General administrative duties consistent with that of a small business   Customer service oriented * Phone/cold calling experience * Sales/project management/account management/administration experience * Quickbooks, Microsoft Office Suite, BlueCart familiarity * Specialty coffee knowledge/experience * Bachelor's degree or equivalent * We are a driven group of coffee-professionals that need additional assistance as we continue to grow our brand. This is a full-time, 100% onsite postion at our roasting facility in Alexandria, VA.

PTO and paid holidays * Coffee