Office Manager

About the Company

Be Optimal Holistic Health Center

About the Role

Medical Office Manager - Holistic Health Center Location: Skokie, IL 60077 Company: Be Optimal Holistic Health Center Date posted: October 13, 2026 Pay: $25.00 - $30.00 per hour Job description: Job Overview We are seeking an Office Manager to work the front desk (customer service, checking patients in and out, collecting payments, scheduling, etc) along with overseeing daily operations at our holistic health and wellness center. This role is responsible for managing front desk operations, supporting providers, and ensuring an exceptional patient experience in a collaborative, patient-centered environment. We are looking for our “Super Hero Meets Rockstar” office manager who’s organized, operations-minded, tech-savvy, and thrives in a wellness-driven, fast-paced environment.

Responsibilities

• Working the front desk
• Overseeing daily operations of the clinic and front desk
• Manage patient scheduling and appointment flow
• Supervise administrative staff
• Ensure excellent patient service and communication
• Support providers with scheduling and operational needs
• Ensure compliance with HIPAA and privacy policies
• Identify and improve operational workflows
• Oversee daily operations of the clinic and front desk
• Manage patient scheduling and appointment flow
• Supervise administrative staff
• Ensure excellent patient service and communication
• Support providers with scheduling and operational needs
• Ensure compliance with HIPAA and privacy policies
• Identify and improve operational workflows
• Typical Hours: Monday – Thursday, 8:30 AM – 6:30 PM and every other Saturday 8am-4pm.
• Some later evenings may be needed intermittently as well as Fridays for projects.
• Days: ☑ Mon–Fri ☐ Weekends ☐ Flexible (see above)
• Shift: ☑ Day ☐ Evening ☐ Overnight (day and nights and weekends needed)

Qualifications

• Minimum Education: High school diploma (Bachelor’s preferred)
• Candidates with an associate’s degree and significant relevant experience will also be considered

Required Skills

• Experience 2+ years of office management experience (healthcare or wellness setting preferred)
• Strong organizational and operational skills, with the ability to prioritize tasks and manage multiple responsibilities effectively
• Excellent communication and interpersonal skills, with a strong focus on patient/customer service
• Proactive, hands-on leader who takes initiative and effectively delegates and manages team responsibilities
• Customer-service oriented, with a caring and supportive approach to patient interactions
• Ability to balance empathy with accountability, leading with both compassion and focus
• Positive and supportive team leader who fosters accountability and collaboration
• Strong work ethic with a willingness to step in and ensure tasks are completed effectively.
• Confident and resilient, with the ability to handle direct communication and keep operations moving forward
• Experience with scheduling, calendar management, and coordinating day-to-day operations
• Detail-oriented with the ability to maintain accuracy in a fast-paced environment
• Experience with systems like MacPractice or similar
• Experience with desktop applications (Google, Microsoft, etc)
• Required Qualifications Experience 2+ years of office management experience (healthcare or wellness setting preferred)
• Strong organizational and operational skills, with the ability to prioritize tasks and manage multiple responsibilities effectively
• Excellent communication and interpersonal skills, with a strong focus on patient/customer service
• Proactive, hands-on leader who takes initiative and effectively delegates and manages team responsibilities
• Customer-service oriented, with a caring and supportive approach to patient interactions
• Ability to balance empathy with accountability, leading with both compassion and focus
• Positive and supportive team leader who fosters accountability and collaboration
• Strong work ethic with a willingness to step in and ensure tasks are completed effectively
• Confident and resilient, with the ability to handle direct communication and keep operations moving forward
• Experience with scheduling, calendar management, and coordinating day-to-day operations
• Detail-oriented with the ability to maintain accuracy in a fast-paced environment
• Required Skills: Patient scheduling
• Administrative operations
• Customer service

Preferred Skills

• Experience: healthcare, medical or wellness practice: 1 year (Preferred)
• office or clinic management: 2 years (Preferred)
• Preferred Qualifications Experience in a medical, wellness, or holistic practice
• Experience with systems like MacPractice or similar
• Experience with desktop applications (Google, Microsoft, etc)
• Passionate about holistic health, wellness, or patient-centered care
• Certifications: Not required (Relevant Certifications / Trainings are a plus)

Pay range and compensation package

• Pay: $25.00 - $30.00 per hour
• Pay Type: ☑ Hourly
• Pay Range: $25-$30 per hour
• Pay Frequency: ☑ Biweekly YES

Equal Opportunity Statement

Not specified.

Additional Details

• Benefits: 401(k)/Retirement Plan Employee discount Health insurance
• Benefits ☑ Health Insurance 100% paid in full health insurance benefits PPO (currently BCBS)
• ☑ Paid Leave (for any reason) - up to 40 hours in the first year, active after 90 days (1 day paid leave for every 40 hours worked, up to 40 hours). More may be negotiated after 1 year of employment.
• ☑ Paid