Office Manager

The Office Manager will be a personable, proactive, and solutions-oriented professional responsible for leading day-to-day office operations in our Montvale, NJ office while also supporting key people operations functions. This individual will be highly organized, welcoming, and able to remain calm under pressure, ensuring a seamless, people-first employee experience.

This role is critical in maintaining a high-functioning workplace environment while also supporting various business needs. The Office Manager will build efficient, repeatable processes that keep the office running smoothly and support a productive, welcoming environment for employees and visitors.

Key Responsibilities:

Workplace Operations & Facilities Management

• Oversee day-to-day office operations, ensuring the workplace is clean, organized, fully stocked, functional, and presentation-ready at all times
• Create a welcoming, high-touch experience for employees and visitors; ensure reception, conference rooms, and shared spaces are always guest-ready
• Liaise with building management on office communications, closures, safety, and security matters
• Manage vendor relationships and contracts (cleaning, pantry, maintenance, security, repairs, etc.)
• Coordinate repairs, preventative maintenance, and operational improvements; proactively escalate and track issues to resolution
• Manage conference room logistics and technology setup, as needed

Events, Catering & Employee Experience

• Plan and execute office catering and logistics for meetings, client visits, and internal events
• Partner with HR to plan and run employee engagement initiatives and in-office events
• Help build a positive, connected culture where employees feel welcomed and valued

People Operations Administration

• Support and help execute onboarding and offboarding processes in partnership with HR and IT (workspace setup, badge access, coordination)
• Maintain and update organizational charts and related documentation
• Support management and upkeep of the HR intranet and internal resources
• Assist with general HR administrative tasks and reporting as needed

Budget & Operational Planning

• Support operational budget management in partnership with VP, HR
• Track and reconcile office and engagement spend; manage purchase orders and invoices in a timely and accurate manner
• Identify cost-saving opportunities without compromising employee experience
• Develop and implement scalable processes and systems as the organization grows

Success Profile

• Creates a seamless, welcoming, and high-functioning workplace environment
• Acts as a reliable partner to HR in supporting the general needs of the business
• Balances operational excellence with employee experience
• Builds scalable systems that support company growth

This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers, and conferencing technology.

While performing the duties of this role, the employee is regularly required to:

• Remain in a stationary position (sitting or standing) for extended periods of time
• Move throughout the office to access work areas, meeting rooms, and equipment
• Communicate effectively with employees, vendors, and visitors

The employee may occasionally be required to:

• Lift and/or move items up to 25 pounds (e.g., office supplies, packages, event materials)
• Set up or rearrange office spaces for meetings or events
• Bend, stoop, or reach as needed to manage office supplies or equipment