Office Manager/Financial CoordinatorWe are seeking a strong, organized, and people-focused Office Manager / Financial Coordinator to support the overall operations and financial performance of our orthodontic practice.This is a unique opportunity to lead both practice operations and financial coordination, ensuring a seamless experience for patients while driving efficiency, accountability, and team performance.The ideal candidate brings both:A confident leadership presence with the ability to guide a team and manage operationsA detail-oriented approach to financial coordination, supporting patients with clarity and compassionKey responsibilities include:Practice Operations & LeadershipOversee daily operations to ensure a smooth, efficient, and positive patient experienceSupport scheduling optimization, patient flow, and overall office performanceLead, coach, and support team members in alignment with practice expectationsPartner with the doctor and EPIC4 leadership on performance, staffing, and growth initiativesFinancial Coordination & Revenue CycleVerify insurance eligibility and benefits for scheduled patientsPresent treatment plans, explain financial options, and review patient responsibilitiesManage billing, insurance claims, and collections processesFollow up on outstanding claims and ensure timely resolutionMaintain accurate financial records and account reconciliationTeam & Patient ExperienceFoster a positive, professional, and team-oriented cultureAddress patient questions and concerns with empathy and clarityEnsure patients feel confident and informed about their care and financial optionsCompliance & AdministrationEnsure adherence to HIPAA, OSHA, and practice policiesSupport reporting, documentation, and operational processesAct as a liaison between the practice and EPIC4 support teamsQualifications we're looking for include:Experience in dental, orthodontic, or healthcare office management and/or financial coordinationStrong understanding of insurance, billing, and patient account managementProven ability to lead, coach, and support a teamHighly organized with strong attention to detailExcellent communication skills and a patient-first mindsetAbility to balance big-picture thinking with day-to-day executionWhy join us:Supportive, team-oriented environmentOpportunity to grow within a multi-location organizationMeaningful work helping patients navigate their care with confidenceCompetitive compensation and benefits