Office Manager

Office Manager

About BullionPacks

BullionPacks is a growing company in the coins and precious metals industry based in Boca Raton, Florida. Our team manages a fast-moving operation involving sales, inventory, shipping, fulfillment, and customer support.

We’re looking for an organized, dependable, and detail-oriented Office Manager to join our team.

About the Role

The Office Manager will help keep our office and day-to-day operations organized and running smoothly.

You’ll work directly with the owners and team across customer support, bookkeeping, inventory, scheduling, vendors, shipping, and general office administration.

This is a hands-on role with real responsibility and direct exposure to a growing business. You’ll also have the opportunity to contribute ideas, think creatively, and help improve how we operate.

Position Details

• Salary: $55,000–$70,000 per year, based on experience
• Schedule: Standard schedule is Monday–Friday, 8:30 AM–5:30 PM, with flexibility to arrange a schedule that includes weekends.
• Location: Boca Raton, FL
• Position: Full-time, on-site

What You’ll Do

• Manage day-to-day office organization and administrative needs
• Manage customer support, including questions, order issues, shipping concerns, and follow-ups
• Maintain bookkeeping and financial records in QuickBooks
• Organize invoices, expenses, purchases, receipts, and company records
• Maintain Excel spreadsheets, reports, and internal records
• Track inventory, purchases, incoming products, and supplies
• Coordinate team, streaming, and shipping schedules
• Communicate with vendors and coordinate orders and deliveries
• Help coordinate shipping and order fulfillment
• Assist with projects and process improvements
• Work directly with the owners on day-to-day priorities

What We’re Looking For

• Highly organized, dependable, and detail-oriented
• Strong written and verbal communication skills
• Good judgment, professionalism, and follow-through
• Proficient with Microsoft Excel, Word, and PowerPoint
• Willing and able to work in QuickBooks; prior experience is a plus
• Professional communication with customers and vendors
• Able to manage multiple priorities and work independently
• Proactive, resourceful, and comfortable solving problems
• 2–5+ years of professional office experience preferred
• Bachelor’s degree preferred, but not required

Experience in coins or precious metals is useful but not required.