Office Coordinator

Office CoordinatorLocation: Wrentham, MA Full-Time | Monday-Friday, 8:00-4:30 | In-Person Colonial Fence Co. is seeking a highly organized, motivated, and dependable Office Coordinator to become an integral part of our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping an office running efficiently.

As the first point of contact for many of our customers, you'll play a key role in delivering exceptional customer service while supporting our sales and operations teams through scheduling, invoicing, and daily administrative functions.Responsibilities:Answer incoming phone calls and assist customers professionally and courteouslySchedule appointments, estimates, and installation datesCreate and process customer invoices and maintain accurate recordsCoordinate daily office operations and support project schedulingCommunicate with customers regarding appointments, payments, and project updatesMaintain organized digital and physical filing systemsAssist with general administrative tasks and office supportCollaborate with the sales and production teams to ensure projects move smoothly from start to finishIdentify and resolve issues proactively while maintaining a high level of organizationPerform other administrative duties as neededTrack KPI's and create specialized reportsWe're Looking For Someone Who Is:Highly organized with exceptional attention to detailProfessional, friendly, and confident communicating with customersA strong multitasker who can prioritize effectivelyA proactive problem-solver who works independentlyComfortable learning new software and technologyReliable, punctual, and team-orientedAble to remain calm and organized in a fast-paced environmentCommitted to providing outstanding customer servicePreferred Qualifications:Previous office administration or customer service experienceExperience with scheduling, invoicing, or accounts receivableStrong computer skills, including Microsoft Office and Google WorkspaceExperience in the construction, home services, or manufacturing industry is a plus, but not requiredWhat We Offer:Competitive pay based on experiencePaid holidaysOpportunities for growth within a growing local companySupportive team environmentStable, full-time employmentIf you're someone who enjoys staying organized, keeping things moving, and making a positive impact every day, we'd love to hear from you.